Reliance Fresh — billing error - reliance fresh

Address:

Mumbai City, Maharashtra, 400092

Sir,

This is a consistent issue that we face with reliance fresh, borivali west (Shimpoli outlet). Every time when we come for shopping, the time spent for billing error rectification is double than the shopping time! Every time we observed that their silly mistakes cost the customer a lot. This is ridiculous and injustifiable...

This time it was heights of blunder as the staff spent time convincing us to buy something as their system won't accept to refund cash, wasting time and energy.

This issue happened on dt 12-aug 2017, at 10pm... Shop was closed and there are no lights, reliance staff asked us to find and purchase any item equallant to refund money, in the darkness.

The worth of the time spent by us each and every time is beyond any comments.

Attaching copy of the bill of the shopping done today - sugar purchased is 3 kilos and billed for 8 kilos.

Can we have compensation of the time that we spent???

Need action on this.

Regards

Remya.
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Pradeep
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