Reliance Fresh — complaint against staff of reliance fresh mansarovar garden

Its complaint against the staff of the reliance fresh(mansarovar garden) as they didn't tell us about any of the scheme when we asked them about that and there was a scheme on items but they didn't tell about any of the thing . There were two schemes that is :-one is on the ashirvaad multigrain wheat(on 5 kg wheat packet there is 1 kg free ) the officials said there is only one packet but inside store there were more packets remaining and there was a overall scheme that when we'll do the purchasing above Rs 1000 then we'll get one umbrella free but they didn't tell us about that scheme also and we have done purchasing of about Rs 3100 only we have to give Rs 300 to get the umbrella but they have not informed us at all . purchasing is done on 19th of july 2018 and Rs 248 purchasing is done today, very poor response from the staff specially named 'Sunita' and the supervisor namely Sunil who was sitting at the tea shop n didn't took any initiative at the store at that moment, really not expected at all. and most of the staff is non co-operative, we have to tell you that we are the regular customer of the reliance fresh, does purchasing of about Rs 10000 to 15000 every month . please take the need full action on it, waiting for your early response .