Reliance Fresh — double transaction happened

Address:

411027

Hi madam/sir

Please be informed that double transaction happened at reliance fresh located near kokane chowk pune. When i asked for the refund they are telling me that transaction will automatically get refund and before that they were telling me that transactions are correct. This is not for the first time i am seeing this situation. As reliance is a brand so such kind of behavior is not acceptable.

Kindly do the needful please

Thanks
Smita sinha.