Reliance Fresh — Fraudulent offer

Address:

Bangalore, Karnataka

I received a SMS on my mobile ( [protected] ) which reads as follows. "COKE ZERO Can for just Rs 9!.Shop for Rs99+&swipe your Reliance one card to avail the offer. Available ONLY at Reliance Fresh &Mart till 6th Oct 2014." Today I went to Reliance Mart at Bannerghatta Road and bought 4 nos Coke Zero and other items the aggregate value of bill being Rs 310.36. To my shock and surprise I found the Coke Zero was billed at a price of Rs 29.40 instead of Rs 9 as per offer.When I brought this to the notice of Customer service, I was told that the offer is over.The outlet had adequate stock of Coke Zero and therefore stock was not an issue.Disappointed and annoyed I retuned the 4 nos Coke zero and obtained a refund. This is nothing but a fraud perpetrated on the customers.They give the offer by the right hand and take away the offer by the left hand unilaterally. I fail to understand why they make such offers if they are able to honour their commitments. My Reliance one number is [protected].My E.mail Id is [protected]@hotmail.com. My mobile # is [protected].