[Resolved]  Reliance Fresh — Manager and Staff Behaviour

Address:

Hyderabad, Andhra Pradesh

Team I had a very pathetic experience with both Manager and Staff Lead at Madinaguda (Hyderabad)Store today...The billing done by the staff had many mistakes hence asked her to refund the extra amount charged, the reply I got is that they will not refund even though they have done the mistake it is like Gundaraj ...and the behaviour of the manager was more pathetic ...at the last the manager challenges saying that the product is already at discount and how customer can again look for a discount, the basic is he doesn't even understands how the discount format works and for sure he needs training one how to handle customer and second he should be aware about the promotions if he is really a store manager...I appreciate if action is taken on the same so that no other customer suffers and even the Relaince brand doesn't have impact