Reliance Fresh — Misbehave by counter man Prabal Kumat Jot

Address:Jabalpur, Madhya Pradesh, 482001

Dear Sir,
I am your Relinceone member from a long time my member ship card no is [protected] want to complain you that yesterday i visit your Relince Fresh shop ankit tower near jabalpur railway station and bought a some items as one item i found a rate difference printed on box is 28 INR and billed by 29 INR. When i draw the attention of counter man Mr. Prabal Kumar Jot. he is making a nonsense argue and misbehave with me and saying that it is a billing mistake what i do if you need money go and ask to higher authorities. then i called your station manager Mr . Shushil but he was out of city. finaly i was moved from there.
it was a third time when i am facing the same problem and every time your counter man behave like that. it is very bad policy of Relince fresh.

now i want to surrender my member ship and going to hike this on media and consumer court also

it was not a matter of one ruppee it is the matter of trust and service your organisation is a brand name of India were customers hope for better service.
thanks you
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Comments

Hi,

Even I encountered the same issue with Reliance Mart Chennai Nagelkeni Pallavaram and in the process of chasing both the store and bank to get the refund. You may write / call the customer care directly and resolve the issue.

Phone:[protected]

Email ids: [protected]@reliancefreshdirect.com / red.[protected]@ril.com

Regards,
Jonathan

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