Reliance Fresh — misbehave by staff members at reliance fresh, pal road, jodhpur rajasthan on 19 july 2018

Address:

Jodhpur, Rajasthan, 342008

I went to Reliance Fresh Pal Road, Jodhpur on 19 July 2018 at 07:30PM Approx. Due to heavy rain in city my shoes were wet. The guard said me that you cant enter to the show room with wet shoes. I was asked to put off my shoes outside the gate. I refused and requested to him that the entire city is full of water so its natural and my shoes were only wet with water not with mud. Even I applied my shoes on the door mat many times but couldn't enter inside. I asked him to call customer care or the manager of the branch but he was not agree for the same. After argue with me for 20 min he made a call to so called branch manager. I requested him too. He also said that the showroom will get dirty. I get entered in the show room after 30 min approx. after purchasing the items only 1 billing counter had the staff other counter were empty. The queue was so long but nobody is there to manage the customers. I told them that reliance need to shut down in rainy season if they cant handle the customers.
Sir, is this the manner to serve customers ? These kind of ridiculous thing are polluting the brand Reliance. I am very much disappointed with this behavior of the staff. I expect a quick action against guilty staff members. There is no management there.