Reliance Fresh — non delivery of items purchased

Address:

Mumbai City, Maharashtra

I had purchased grocery items on 3rd june 2018 from reliance store at shimpoli, borivali west, mumbai. I was informed in writing that the grocery would be delivered on the next day i. E. 4th june 2018.

After multiple calls, at around 8.00 pm, mr. Dhananjay : [protected] informed me that the delivery boy is not picking the phone, he is near malad-kandivli and will reach your place in some time. After sometime he called to inform that the delivery person would take sometime. Till 10.30 no delivery of goods, no call... Nothing.

At 10.30 pm i called mr. Anil mishra on [protected]. He confirmed that the goods should have been delivered today. He would ensure that mr. Dhananjay or someone would call me. Nobody called.

I had high expectations from reliance. Sad it is shortlived.

Can someone atleast call and inform when the grocery will be delivered? Or is it too much to ask.