Reliance Fresh — Panasonic 1.5 ton a/c bought in may 2015

Address:

600082

Bought the A/c with extended warranty period of 2 years. Started leaking. Complained on 22nd August. So far made 42 calls. One Mr.Nagaraj from Reliance Stores, Kilpauk visited and informed that the drain tray has a fault and it has to be replaced. Indent will be placed and it would take 3 days for the material to arrive. Spoke to Mr. Srinivasan, Service Head. Nothing happened. He has stopped taking my calls also. Contacted one Mr. Raja, Service Manager from a different number. He assured that the matter will be looked into.