Reliance Fresh — payment done twice for single bill through online and cash for same bill

Address:

Dharwad, Karnataka, 580004

With ref to the above subject i regret to register a complaint regarding refund of payment done in twise by cash and pay zaap aap. On 30.5.2018 i bought some items in ur dharwad reliance fresh mart. And while billing i paid the amount of rs: 1483.84 wide pay zaap. App and the same amount was debited to my bank account. But the reliance fresh people told that your amount is not reflected to our accond and thy requested to me to pay cash of rs.1483.84 so i paid the amount by cash also. And before thy payment i asked about the online payment, and they assured me that ur amount of rs1483.84 will be returned to your bank account with in 24 hrs. But till today i didn't get my amount. And regarding this i asked the dharwad reliance fresh people for twice, but till today they r not ready to settle the payment. So kindly make necessary arrangement to return back my amount which i have paid twice. Payment ref no;[protected]
Store ref; 2523