Reliance Fresh — Refund not received even after six months

Address:

Rajan Pillai C, Sangeerthanam, Punnapra PO, Alappuzha, Kerala, Pin:688004

Ordered groceries for Rs.2374./-from Reliance Hypermarket, Alappuzha, Kerala State on 5 May 2021. Due to personal reasons I have canceled my order.
( Order Id:[protected]A
Shipment Id:[protected]A-01 )
As per the information shown in your app. Refund process started on 9 May 2021. But the refund amount not received till now. Six months elapsed. Please do the needful and inform.