Reliance Fresh — Theft of a woman's purse in Reliance store & no CCTV camera footage to catch the culprit

Address:

New Delhi, Delhi

A woman's purse (containing money & cell phone) was stolen at 10:00 a.m. in the morning at Reliance fresh store at Dilshad Garden on 15/09/15. When the woman demanded to be shown CCTV camera footage to catch the culprit in action, she was told that the cameras were not available in the section of the store where her purse had been stolen. What is the point of having the CCTV cameras then? Also the attitude of the staff was so casual that it makes one wonder if the staff themselves were involved in the theft. If events like these continue to happen, people will stop shopping at Reliance stores due to lax security.