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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 10

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D
Debarati Das
Dec 25, 2022
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Refund my money as jio prepaid fraud me

Address:Kolkata

I made a recharge of 749Rs.I have all the transaction Id.. But my recharge was not done pending from Jio operator.. But my money is deducted from my bank. And I am not getting any customer care number of Jio. Kindly refund my money enough fraud has been done..
Email- [protected]@gmail.com...
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S
Satyasneha
from Gurugram, Haryana
Dec 24, 2022
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Recharge not reflecting 5846

I recharged my jio through gpay on 23rd dec. The amount has been deducted from my account but the recharge is not reflecting....
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M
manjitjha
from Muzaffarpur, Bihar
Dec 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Embezzlement of money from wallet by JIO

Website:www.jio.com/Enterprise/jio-business

I am using several JIO sims under corporate plan. I have to recharge the wallet before I can recharge the sims. I recharged the wallet on 02 Dec with amount 5000 and after that recharged my 4 sims with amount 179, 179, 179, 358 so there must be balance of Rs.4100 but it became zero.
I lodged complain thru mail to JIO on 13th Dec. They gave service request SR00001FZ9II. It seems that they are not interested to solve the problem. When...
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Address:97 Chandi Ghosh Road, Kirti Apartment, Tollygunge, Kolkata -40, West bengal

Kindly go through below incidents written in detail -
While opting for a Jio Fiber connection in the month of Sep'22 in Kolkata (700040) area, the sales person named "Sanjoy Mondal" requested us to take another connection due to the reason that 'in our residence building does not have any Jio Customers till date'. We agreed to this scheme after receiving verbal confirmation from the sales person that they will withdraw/cancel the other...
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M
Mbarman
from Kolkata, West Bengal
Dec 17, 2022
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Jio 4g data exhausted

Hello, my Internet jio data getting exhausted without using. Why?...
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I
igauravarora
Dec 16, 2022
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Unable to activate IMessage and Facetime

I recently upgraded to a new phone and ever since I changed it I am unable to activate iMessage and FaceTime. I have tried literally everything. Jio care has been useless so far. I have contacted them via twitter and WhatsApp but they give generic responses with no solutions. Things that I have tried:

1. Removed and insert sim again (didn't work).
2. Reset Network settings (didn't work).
3. Rest my phone to factory...
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U
urjacc
Dec 14, 2022
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Bad Internet Service Provider

I got jiofiber installed on[protected]. It's not even a month that I'm facing internet outage every alternate days. I have complained numerous times to their consumer service but they are still not able to resolve the issue.
Internet works for one day and next day again there is disconnection.

I work from home and I'm fully dependent on internet throughout the day.
Also Jio takes 3 months of charge in advance,...
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M
maniaero6294
Dec 13, 2022
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Jio fiber Internet complaint ID SR00001FX9DC

Address:76/81 Vyasarnagar 6th street Vyasarpadi Chennai - 600039

I have called jio customer care about 15 times from Saturday 10.12.2022 regarding internet issue they haven’t bother to take a complaint after multiple calls they have taken complaint on 12.12.2022 complaint number SR00001FX9DC while booking appointment jio customer care executive committed the engineer will visit the residence and query will be resolved by 12.12.2022 noon 12-1.30 pm but no response after which i called up jio again they...
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S
suyaash
from Pune, Maharashtra
Dec 13, 2022
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Scamming customers related to data usage

My is consuming fastly inspite of no enough usage . The company is scamming people they are not giving 1.5 GB per day they are only giving 750 MB . The worst company it should be banned....
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I have order jio fibernet connection and paid for the installation a very long time ago and got order no NO0000NT3XNL after that no one comes to install and it going reschedule again and again also no one has come yet for installation.This is the worst service i have ever seen. The person who registered for my jio account never picks up my calls or gives a proper response.It’s been 7 days but no proper reply from the team.Is 7 days not...
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K
kiran438
from Hyderabad, Telangana
Dec 11, 2022
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Postpaid Disconnection Requested

Website:www.jio.com

1) I requested Jio Fiber to disconnect my Postpaid connection No.[protected] and refund my security deposit. Though the connection has been disconnected, they haven't picked up my setup box and router. This is further delaying refund of my Security deposit. Mentioning my

Complaint Numbers below.
SR00001FVN2X
SR00001FOKVV
SR00001FOMNY
SR00001FL77C
SR00001FK2K5

2) I took postpaid...
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R
rajivsunhara
Dec 11, 2022
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Very bad

Address:Dhandupura road tajganj agra
Website:All

I complained many times but not hearing, very bad internet speed in my locality here the screenshot proof
Mobile-[protected]
Ad-dhandupura road tajganj agra
282006...
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R
ruok.exe
from Kolkata, West Bengal
Dec 11, 2022
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Scam and fake advertising

I requested a jio fiber service request 2 people came at seperate time first one Subhajit Pal pH no(+[protected] he told to recharge for 6 months direct and he will upgrade our router to 5g for free. The next one Bikram Sardar pH no(+[protected] he came and told no such things to do and only to recharge for 3 month direct and he will upgrade to 5g router for free.But today when he came for installation he's asking for 4.5k and direct...
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R
ruok.exe
from Kolkata, West Bengal
Dec 11, 2022
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Scam

Address:62 Dasnagar Jodhpur Park
Website:www.jio.com

I requested a jio fiber service request 2 people came at seperate time first one Subhajit Pal pH no(+[protected] he told to recharge for 6 months direct and he will upgrade our router to 5g for free. The next one Bikram Sardar pH no(+[protected] he came and told no such things to do and only to recharge for 3 month direct and he will upgrade to 5g router for free.But today when he came for installation he's asking for 4.5k and direct...
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B
Banke Babani
Dec 11, 2022
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Giving wrong information for sale of product

Jio agent sold me a jio fiber plan that it's tenure is 1year now in 6months i got a call from jio executive that the plan is expiring. this agent is now getting backed of from his words . Now I will not pay a single penny . I want my one year plan. Contact number [protected]...
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Address:3-1-36 G1 SRI SAI RAGAVENDRA RESIDENCY, NARASINGA RAO PETA , ANAKAPALLI 531001, VISAKPATNAM DISTRICT, ANDHRA PRADESH.

My name is aravind.
My ph number [protected].

I am using JIO FI ROUTER M2S from so many days, I am using this router very carefully as per the user manual given.
But still due to cheap quality of Manufacturing, Recently I noticed the battery was swollen.
It happened not only to me. But to all my team mates also (Of course their matter was not related to me). But still not only me it is happening to everyone...
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Meeta Rahul
from Hyderabad, Telangana
Dec 6, 2022
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Not received full refund and nobody responding to my mails

Address:MEETA RAHUL SHAH RAMKOTE HYDERABAD -500001
Website:jio.com

Dear sir

Its regarding my jio connection[protected] i have allready before disconnecting nd when i spoke at customercare on 18.08.2022 she told you will get toral 3500rs as refund within 14days after disconnection and device pickup but sorry to say i have received only 1500 rs why you people have not given me Rs3500 want the answer immediately on my email as i am having conversations of your customer care madam if you want...
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K
karanpal23
Dec 6, 2022
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Register complaint against jio care

Address:jio telecom India, Amritsar, Punjab

Good evening sir,
I want to register complaint against jio care. They are very unresponsive. I lost my international roaming sim [protected] at UK. I am a Indian studying at UK and all my accounts are linked with my Indian Number [protected].
I called them and get my sim blocked so that no one can misuse it.

I requested them how to get jio dulicate sim but they are not replying. I have mailed them around 10 times....
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R
Ramario Brahma
Dec 6, 2022
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Money deducted not receive the recharge

Address:Aithanjhar, Udalguri

I have recharge on my phone from my csc wallet. Money deducted from wallet today 12/Dec/2022 at 3.10 am. But still now not receive my recharge. I want my recharge or refund my money. This the transaction reference number which money deducted from me and still not giving me my recharge- CSC REF : [protected]...
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K
kcnkrish
from Ottappalam, Kerala
Dec 2, 2022
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Accounts Blocked

I'm holding 2 Jio POS Lite accounts on numbers [protected] and [protected]. The Accounts got blocked by the company without any notice or intimation... I have balances in my wallet. Coincidence was that 2 accounts was blocked only after adding money into wallet. Details enclosed with screenshots here...
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