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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Ratlam
Ratlam District
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Reliance Jio Infocomm reviews & complaints page 3

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P
Pankaj Nagar
from Vidisha, Madhya Pradesh
Oct 19, 2023
Oct 20, 2023
This thread was updated on Oct 20, 2023
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Company provide Mobile Number to other

Address:Pankaj Nagar Near ladhesh mandir, choti Sabji mandi

Jio Company Provided my Old Number [protected] to Other, but Recharging Message to us, I have Recharged Old Number by Mistake because of Jio Message in place of New Jio Mobile Number [protected], now unable to reversal it, what to Todo, can I have to go to consumer court against Company because of Messaging us even they provided Mobile Number to other...
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Ketansonawane
from Hyderabad, Andhra Pradesh
Oct 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrectly Charged 10,781 for ISD despite buying an international pack

Address:Mumbai

Hi - I purchased an ISD pack for my travel to Greece. The accepted regions were Egypt and greece- despite that I was charged 10781 for international roaming - I raised a request but that request was closed without informing. Service request number SR00001RIO11...
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K
Kuldeep k chauhan
Oct 1, 2023
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Jio number had recharged on 29 september 2023 but not active

Address:N 2/13, MOHAN GARDEN, UTTAM NAGAR,NEW DELHI-110059

I have recharged jio number [protected] on 29 sepember 2023 but not activate...
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K
Khadka Pankaj
from Tezpur, Assam
Oct 1, 2023
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Very weak and poor network

Address:Toripam LP School area, Village Toripam Post Bhangamandir Sonitpur Assam. 784112

Dear sir/Madam,
It is to inform you that, I Pankaj Khadka inhabitant of Village Toripam, P.O Bhangamandir 784112 Sonitpur Assam wants to draw your kind attention to my area to solve the network issue of very poor and slow connectivity of jio since the beginning. Here is a dense numbers o[censored]sers of jio. So many complaints were registered by the users but couldn't find any solution from the related service provider. Here Airtel has...
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L
Laptop India Corporation
from Mumbai, Maharashtra
Sep 27, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Jio mobile network issue / weak signal

Website:www.jio.com

Dear all @ JIO,
I have below 5 Numbers with our Staff
[protected]
[protected]
[protected]
[protected]
[protected]

All the numbers tend to have a year's recharge, we have a weak signal at our office and our all staff members need to go out of the office for each call, we are using wifi calling since we have one bar of signal available, but now our mobile do not catch one bar also.
br...
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D
devkamlesh
Sep 23, 2023
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Jio deactivated sim without notice after 3 years

Jio sim was deactivated after 3 years o[censored]sage suddenly without any prior notice.

There is no proper reason provided for same:

Sometime tells you didn't recharge for long time, that never have been case in last 3 years as I am constantly using.

Another time tells insufficient information was there then how it worked for 3 years ? And why suddenly insufficient information?

On August...
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N
nirgh2001
from Kolkata, West Bengal
Sep 20, 2023
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Delay in refund for cancelled jio fibre for 9007258084

Kindly revert by email only soon no calls.
Registered no [protected].
My jio fibre router and charger been collected on 2/9 as part of cancellation request yet no refund is issued it's delayed. Kindly take stringent action against jio fibre. JioFiber, as it gives you high-speed internet up to 1 Gbps with access to JioTV+ and other premium OTT apps. Apart from this, a JioFiber user gets access to Free HD landline calling, TV-to-TV...
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D
dhananjay2312
Sep 17, 2023
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Pole is fitted in wrong place

Hello,
A pole has been erected by reliance jio fiber in front of my plot, the pole is touching with my house wall and wires is entering in my house roof now. This was constructed without any permissions, i request you to relocate this pole as it hinders my construction plans by blocking the path for trucks and boring machines to go inside. Below are the relevant details. Request you to resolve this issue.
Name - Dhananjay br...
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Address:Payannur, kerala 670309

We bought jio fiber connection, which we have been informed that the plan is unlimited. We paid for 3 months plan which mentions in the jio fiber application that it is unlimited every where it is said that it is unlimited. Now that the service is disconnected and when called the customer care they say our plan has 3300 data limit. It feels like cheated. Scammed their customers with the fake plan. I have attached a picture for proof...
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H
hk@12345
from kanpur, Uttar Pradesh
Sep 13, 2023
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Jio fibre refund

Address:kanpur Uttar Pradesh
Website:jio.com

My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
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A
Arnab2023
from Hyderabad, Telangana
Sep 12, 2023
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For port out,they aren't co-operate/help me. They are playing with me.

Address:hyderabad

I want my family to port out from jio, when I sent message from every number of my family which was connected with me as I had taken family plan in JIO postpaid. For port out to 1900, 1901 sent me a message, i.e., UPC cant generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I call to jio regarding this they disconnect the call or hold me or...
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V
Vivekanand Tonde
Sep 12, 2023
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Complaining about no network at all.

Address:At post Khechare, Tal Mulshi, District Pune

We want to inform you that the population of our village is around 3000 but no company's network reaches our village. Initially jio network was reaching, but now it is not reaching. You should note this and solve the network problem as soon as possible. We have also arranged for you to erect a tower. Contact if need any help. [protected]...
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Address:9th Floor , Maker Chamber IV, Nariman Point , Mumbai-400021, Maharashtra

I have been using jio fiber from 2019 but recently from past several month i have been facing no internet issue. Each time i complained about it the company's engineer come and repair it but the problem once again arises after 20-25 days.
Date of incident :09/09/2023
Time of incident: 3:50PM
My Jio Fiber no: +91-[protected]
Connection name: PUSHPA DEBI SINGH
Registered mobile no, : [protected]
I recharge...
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A
ayushchatter
from Kolkata, West Bengal
Sep 8, 2023
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Complaint about Slow Internet Speed and Frequent Outages

Dear Jio Infocom Customer Support,

I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
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M
Memeenakshiiiiiiii
from Amritsar, Punjab
Sep 6, 2023
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Recharge not done even though transfer is successful, kindly help

I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

How can i get my refund?...
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A
Amarnathk54
Sep 5, 2023
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Request a refund or transfer wrong recharge

Dear sir,
i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

I have requested too many attempets...
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Address:ONLINE

Maine Jio Fiber book kiya tha 19.06.2023 jo ki nahi lag paya lekin mere ghar jo JIO ka executive aaya tha maine uske PAYTM se pay kiya tha or maine usee cash pay kiya Rs. 2850.00. Maine refund ke liye mail kiya tha jisme unka reply aaya ki vo mujhe pay kar chuke hai lekin mujhe refund amount mere account mai nahi mila. Please help kar dijiye mujhe refund chahiye.

JIO EXECUTIVE KA PHONE NO: [protected]...
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M
from Mirzapur, Uttar Pradesh
Aug 27, 2023
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Unauthorized Amount Deducation and Account Block

Address:Magaraha Mirzapur U.P

Hello There

Sir I use Jio Pos Lite application of Jio company
my account is blocked on 2nd march 2023 and my money is also blocked in it
Complained on Jio company's customer care but got no help, I have account balance above ₹2000 in my wallet, will the company give my money or run its company by grabbing the money of the poor, I used to recharge only with Jio Pos Lite application And I didn't do anything,...
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S
Siva1801
Aug 25, 2023
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Wrong recharge done by me

Sir I tried to recharge my number [protected] but mistakenly Recharged this number[protected] with ₹149
Then I tried Gpay customer care he said we not able to cancel . Then he said ask jio to cancel this transaction. I tried Jio customer care But Jio customer care person Said I'm not able to cancel because that transaction success
I request please cancel that transaction and refund my amount
Transaction No:[protected]...
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K
Kartik Mirchandani
Aug 24, 2023
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Internet connectivity issue not being resolved by company

Website:Jio.com

I have a JioFiber connection at my home that stopped working on the evening of 18th August 2023, on 19th August I lodged a complaint regarding the same and was told that the issue would be resolved in 24 hours. however, it's now been 5 days and the issue is still not resolved, nor do I have a proper update on the situation....
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