Reliance Jio Infocomm Complaints & Reviews

Dear Sir/Madam,
I am writing to file a formal complaint against Jio Fiber, a subsidiary of Reliance Jio Infocomm Limited, regarding their misleading advertising and the imposition of a limited data plan without proper disclosure. I have been a customer of Jio Fiber for one month, and I subscribed to their Unlimited Data @300 Mbps plan, expecting to receive unrestricted, high-speed internet service.
According to the advertisements...

Unauthorized wire infrastructure setup on building wall which is not strong enough.
heavy long wires are screwed on wall which is not properly built (plaster not done).
Tree branches also keep falling on wire.
The wall will break down as there are few cracks already.
Request you to redirect the wires from somewhere else

my address
p.no.127, matruprakash, behind ram temple, swavalambi nagar,...

This is to bring to your notice that without any information/consent a Jio Fiber pole is erected near my house. There is a pole already at the opposite lane a transformer that eats up all the parking space and now the pole near entrance causes lot of disturbance. I personally visited Jio Center and asked them to remove the pole. There was no action taken till now. Hence I am raising a complaint in this forum to remove the pole if it didn’t...

On 08Jun2023, I used "jio.com" to select choice number for new SIM. Once I selected the phone number and made the payment via netbanking (ICICI), the screen neither showed me "Payment Successful" message nor displayed the New Number purchase details, rather showed the message that it encountered some problem. I went to My Orders and also Notifications to look for details, I could not find any details there. So I tried the same steps once...

I had purchase online realme buds and after receiving the product, mapping with my son phone is not happening.

i had raised the product return process yesterday night and today i am receiving call from customer care dept and asking me to call customer care dept if realme. why ...

i had purchase product from jio and not realme please understand my problem...

I was using JIO sim for internet purpose in JIOFI portable device. Recharged with data plan week ago (23/05/2023) also, but past few days it was not connecting, I was assuming signal issue. When I called customer care today, they mentioned that SIM is deactivated due to invalid proof document. I am using this number for past few years, and suddenly it got deactivated without inform/asking any information. I was spending so much to identify...

Dear Sir/Madam,

I had recharge my jio sim by using site jio.com.
In Jio.com after visit on site login require.
I have login by my jio number [protected] and OTP.
My existing plan was expired so i chosen 1 year plan having amount 2999/-.
After selection of plan i proceed for payment
(Tranaction ID T23001121834361540834976).
But when payment done i didn't received any recharge notification.br...

I recently purchased a jio fiber account number [protected] and it goes down most often and no proper service from the company and now its down and they have given a slot for resolving the issue to 03 June 2023 that is very long....

Despite opting for 699 plan I ha not received Netflix Basic Subscription .
I am having Netflix Mobile Subscription presently as per earlier Jio 399 Plan .After Plan Upgradation from 399 to 699 my Netflix Subscription has not been upgraded from Mobile to Basic .Therefore despte having 699 Plan on Jio Number [protected] I am not able to watch Netflix on TV .

I have attached screenshot of my plan along with subscription...

Despite Opting for Jio Postpaid 699 Plan I am not getting Jio Basic Subscription .I am getting only Netflix Mobile Subscription .
Therefore I am not able to watch Netflix on TV....

Dear sir/Madam
i want to bring your attention regarding the network issues for jio Sim card in my native place A/P-NADOLI, TAL-PATAN, DIST-SATARA. We are facing the lack of network and need to go out from home or some particular places to make a call . Due to lack of network the internet and another social media call are not possible. as i am leaving abroad in dubai i am not able to reach my family during urgencies. Not able to make...

My mother had a 2G jio phone which stopped working so we put the SIM in another 4G phone and since my area used to have no jio network, we didn't recharge it. Recently jio's network started in our area so I was planning to recharge my mother's number and convert it from 2G to 4G, but now I see that the number has been given to someone else....

I purchased jio fiber 100mbps plan on 21 april 2023. I want jio fiber prepaid but jio fiber Engineer give force fully jio fiber postpaid .on 22 april. i decided to disconnect of my jio fiber postpaid plan . All the device are taken from my home on 24 april and jio fiber Engineer say your money refund within 14 days .. but still money not refund 25 day has passed .....

I've made several complaint to jio team regarding notifications and messages unknown numbers sent to my email id which are no way related to me or my jio account. They also sent me apologize and assurance of no such things will happen now onwards. But still notifications for that unknown number coming from the jio team to my email id. Reference no; SR00001JDD7T.
Every time I emailed them here is the response and nothing happens.br...

I have done wrong recharge on [protected](jio) instead of another jio number. I have done recharge of 667rs via phonepe . And the payment was successful. I have done recharge on 16/05/2023, operator ref id BR0009EGIDVT. My another number is [protected](jio). Please reverse this recharge to [protected]
My number is prepaid.
Pls do the necessary as soon as posible...

Sir, firstly they told me to making I'd to pay registration fee and insurance fee and many more transaction...

On 1st April 2023, I mistakenly recharged my own number with an annual plan instead of my dad's number. I immediately contacted Jio customer support and requested a refund. They informed me that the refund has been initiated and will be processed soon.

I am writing to bring to your attention a matter of concern regarding a refund for a Jio Annual Plan recharge that I mistakenly made on 1st April 2023. I have been facing significant...

I have raised relocation request for JIO Fiber 3 times called and escalated 4 times but inspire of this no action has been taken. The problem is they have a box in the ground floor of my apartments which already has 8 connections. So no additional connections can be added. It’s an internal problem they have to just upgrade the device to support another 8 and give the connection or take it from the adjacent box. For this they need their...

I recharged for rs 222/ under data booster plan for my jio sim no [protected] to get benefits of 50 gbs on 03/05/2023 But could not get activated automatically as expected . My plan for rs 209/ was then alive But i am advised that there is no balance in my account on 05/05/2023
ORDER PLACED
3 May 2023
TOTAL
222.00
ORDER #[protected]
View order details Invoice
Successful
Paid...

Dear Sir/ Madam,

I have requested for new Jio FIbernet connection and the installation was done from Jio team on 24.04.23. Since 26.04.23, the 2.4 Ghz band in the ONT device is not working and only 5 Ghz band is working.

Due to this, my home devices which are supported with 2.4 Ghz band are not working. I have raised multiple complaints and no one has reached out till 06.05.23 to replace the ONT device.br...