[Resolved]  Reliance Life Insurance Company — Loss of money and harassment due to fraud in insurance

Address:

New Delhi, Delhi

Please be informed that I was having one Policy named SBI Life - Shubh Nivesh Whole Life Plan 01-Policy # [protected] and last premium paid on Dated 01-Feb-2013 and payment mode was Half Yearly of Rs.15, 000.

Everything was going well but in the month of July-13 I have received one call from Rohan Malhotra – [protected] and he has introduced that he is calling from Reliance Life Insurance Company who has informed that your policy benefits are not good. So you have to do the Fund management, otherwise it will be lapsed.He has told me for purchase fresh policy from reliance and amount of SBI LIFE will be returned in your account with addition of bonus till 30th Sep 2013. So, I have purchased a fresh Policy #[protected]Client ID#[protected] from Reliance Life Insurance company on 09th July '13 for yearly premium of Rs. 30, 000/-.Policy has issued as per communicated terms & conditions.

I have received a call from Reliance Life Insurance Company - caller name was Rohan Malhotra - [protected]. His details are mentioned below.
Advisor Code = 21247360
Advisor Name = A B Capital
Advisor Contact No. = [protected]
SM Code = R19452

After one month he has confirmed me that Reliance company has declared some bonuses/fund management on the said policy for availing this offer I have to purchase one more policy.So again I have purchase one policy for Rs. 35, 000/-. For this communication I have issued a cheque of Rs. 35, 000/- & second Policy#[protected]Client ID#[protected] has issued on 23rd August'13. Now in the month of Sep-13 again he has called and told me that total amount of approx.. 2.92lacs has been declared from IRDA for Fund Management. For this you have to purchase one more policy of Rs. 20, 000 then I have taken one more policy from Reliance Policy#[protected]Client ID#[protected]has issued on 27th September'13.

For the Fund management I have also received the call from Mr.Vikash Mobile#[protected] & Mr.Aman Mobile#[protected]. They were calling and told me that he from ITR & IRDA deptt. So I have believed on them only because to save the money.Address informed by them for insurance verification department is given below:-
INSURNACE VRIFICATION DEPARTMENT:-
JEEVANTARA BULIDING
2ND FLOOR, SANSAD MARG,
CANNAUGHT PLACE, NEW DELHI-110001

After that I have received a call from Reliance verification department that your investment amount is less to avail the said bonuses then I have contact to Rohan & he has confirmed that bonus amount is high that's why you have to investment some more amount than I have again given him Rs. 40, 000/- cheque & then Reliance has issued me new policy from BIRLS SUN LIFE. Details are given below:-
Rs.20, 000 Proposal#09N079V01 Policy#[protected]' Dt:-29-Nov-13 Cheque#000005, HDFC BANK
Rs.20, 000 Proposal#109N079V01 Policy#[protected]' Dt:-10-Dec-13 Cheque#000006, HDFC BANK

After some time I have again received a call from Reliance verification department that my bonus cheque of Rs. 2, 92, 000/- is ready but still my investment amount is less to avail this offer then I have contact again to Rohan & he has again give me assurance that your bonus amount will credited with in 5-6 working days but you have to investment some more amount to avail the bonus amount.

Rohan has confirmed me that I will get the amount in January '14 month & he will cancel all the policies after getting the bonus amount. In January'14 month I have contact him then he tell me that you have to give some ITR code for this I have to pay approx. 42 thousand but this time I have denied to pay anything & I told him to cancel my all policies. But he told me that he will deposit the fees for Rs. 42 thousand from on pocket for ITR code & give me payment slip for this then I have to pay this amount to him & he has given me assurance than amount will credited in before end of Jan'14 month.
But this time I have checked with my friends & made a call to customer care then I knew that my SBI policy has been lapsed if I am not pay my due premium & they can't refund me any amount.. From Feb’13 to till date I have giving him regular calls but he is not picking my calls. I am very upset because I have kept some amount on interest & paying the interest amount also regularly. This has already been communicated by me to Rohan. After that he has given me regular assurance that I will get all bonus& premium amount very shortly.

Now I have received a call of Vivek from Mobile#[protected] on 02nd Feb’14. As he confirmed, he was calling from IRDA verification department and confirmed that my bonus cheque is ready & he has given me cheque no 0022146, Amt 3, 16, 000/-. But to avail this cheque I have to pay service tax on total amount which is Rs. 22, 500/-. He has given me five mobile # [protected] (Rs.2, 250), [protected] (Rs.5, 000), [protected] (Rs.5, 000), [protected] (Rs.5, 000) & [protected] (Rs.5, 000) for paying the service tax amount thru Airtel Money transfer service. But I have not made the payment of Rs.22, 500/-. SMS has received from the Mobile#[protected].

I would like to inform you that some fraud team is activated in Delhi. They are selling insurance policies & taking the amount from customer in wrong way. Following incident has happened with me &I have faced lots of problem due to this from last 7-8 months. Request your kind support in my matter & need your help to catch this group. Problem has stated from here.I think they all are one team members & they are doing wrong commitments with customer & doing fraud with customers.

Request you to please please catch to Rohan & Vivek take the strong action against both of them. I want all my money back because they are doing fraud with customers. This is my humble request to you. This is the reference of Mr. Vinay Kumar Suryan # [protected]who has taken his money back from IRDA. Please request you to do the very needful and return my money from Reliance Life Insurance company. I have also taken the loan for pay the amount of these policies. I am salaries person and unable to manage if these amount will not refunded.

Hope you can understand and will do the very needful. I am eagerly waiting for your prompt reply.