[Resolved]  Reliance Life Insurance — Fw:Complaint about free look cancellation Policy no: 50104126, 50106661, 50104107, 50103986, 50106663

Address:

Krishna, Andhra Pradesh

Respected Sir/Madam I need justice for the delay in service who had did the mistake either the insurance company, the courier company or courier agent. as per the policy TERMS and conditions free look period is within 15 days from the policy DOC receiving date. So i had submitted the DOC within the period only. see the details in trailing mail. REgards, Sareen.Donepudi M:-[protected] Note: Forwarded message attached -- Original Message -- From: Pallavi Nitin Tawde Pallavi.[protected]@rcap.co.in To: "[protected]@rediffmail.com" [protected]@rediffmail.com Subject: Policy no: 50104126, 50106661, 50104107, 50103986, 50106663 Dear Mr. Sareen, We refer to your communication regarding to your Reliance life Reliance life Guaranteed Money back plan (Regular Premium) policy number 50104126, 50106661, 50104107, 50103986, 50106663 and the concerns highlighted by you. We regret the inconvenience caused to you due to your inadequate service experience with us. We thank you for bringing your concerns to our attention, as this provides us an opportunity to review our processes and improve them to ensure maximum customer satisfaction Further to our telephonic conversation, we would like to inform you that the policy document for policy number 50104126, 50106661, 50103986, 50106663 has been dispatched at your mailing address on April 22, 2014 through Speed Post, airway bill number: EA[protected]IN. For policy no; 50104107, the policy document will be dispatched to you shortly. We hope we have been able to address your concerns to your satisfaction. In case of any further clarifications, you may call me at[protected] OR email me at pallavi.[protected]@rcap.co.in. I will be glad to assist you. Regards, Pallavi Tawde Customer Care Reliance Life Insurance Company Limited 10th Floor, Building 2 R-Tech Park, Nirlon Compound Next to HUB Mall, Behind I-Flex Building Goregaon (East), Mumbai-400 063 Tel: +[protected] Fax: +[protected] Visit us at www.reliancelife.co.in From:Priti.[protected]@rcap.co.in To:[protected]@rediffmail.com Subject: RLIC Policy number[protected] Date: Wed, 07 May 2014 11:52:16 IST Dear Mr. Sareen, We hope this email finds you in the best of health. We are writing to you with regard to the concerns you have highlighted. We are grateful to you for bringing your concerns to our attention, as this provides us with an opportunity to make things right and go the extra mile to satisfy you. Further to our telephonic conversation, we would like to inform you that your policy bond for policy number 50104107 has been dispatched to your mailing address on 07 May, 2014 via Speed Post through airway bill number EA[protected]IN. Kindly, do not hesitate to call me on[protected] or our toll-free number[protected], or email us at priti.[protected]@rcap.co.in or rlife.[protected]@relianceada.com, in case you may need any further assistance. Yours Sincerely, Priti Iyer Customer Care Reliance Life Insurance Co, Ltd, 9th & 10th Floor, Bldg no-2, R-Tech Park, Nirlon compund Next to Hub Mall, Behind I-Flex Bldg, Goregaon (East) Mumbai 400063 Board: +[protected] Fax: +[protected] Visit us at www.reliancelife.com