Reliance Wimax — Unwanted - spam emails from rele. Reliable. [protected]@gmail.com claiming to be from reliance

Address:

Pune, Maharashtra, 411021

It is to bring to your kind notice that I am receiving emails from a gmail id asking me to make payments to some Ac# mentioned on the email body for a broadband connection that I had disconnected more than 4 years ago with proper handover of assets a call to customer care for disconnection of services. I have been asking the E-mail sender constantly for sharing the pending or unpaid invoice (email body states that I have availed Services of Reliance Communications ltd, but failed to pay) which has never been shared with me. A copy paste with some calculations was shared on email body which made no sense to what calculation these were derived from. The email sender was asking me to come and meet at some location in pune to make the payment I also notified him that I am not in Maharashtra but if required I can make the payment. As I was getting no updates for the same for the sender and this was not looking as a fraud kind of an activity, I went to a couple of the Reliance Communications center and asked for the details where my account was somehow reflecting some balance but no unpaid invoices were reflecting in the account. Still I had made the payment and I was trying to call the email sender at the contact mentioned in the email body the call was being rejected every time.

How come you people suddenly released that there is a bill due from our side, after 4-5 long years.
How some one who is not a reliance employee is contacting me for the payments.

Now the phone number is also not answering

I would also like to share the major problem that I have been facing - I have been trying to get information from the customer care team from a couple of weeks, no communication id or complaint numbers were issued (even after multiple requests - it was stated that as i am not a customer no complaint or communication id can be issued), and for more than 80% - 85% of the time the call was on hold or on transfer. When ever I called and asked for a no dues certificate, my call was kept on hold.

I would request you to kindly look into the matter on urgent basis as the connection is reflecting as suspended/terminated.