[Resolved]  Samsung Electronics Co. Ltd — Poor customer satisfaction

Address:

New Delhi, Delhi

I, Abhishek purchased Samsung S5 on 03/07/2014.
On 4/07/2014 handset started giving trouble, software crashed. Visited the authorised dealer, got the new software.
On 05/07/2014 phone's battery ramp down thrice and every time phone got restart.
On 06/07/2014 and 07/07/2014 we faced the same issue.
On 08/07/2014 a representative from Ace Lingua Solutions(poor company in terms of customer satisfaction), samsung care, visited and took the handset for 3 days. On 11/07/2014 they returned the phone but issue did not get resolved. on 12/07/2014 again they took the phone and returned on 16/07/2014 and issue again did not got resolved. on 19/07/2014 we again lodged a complaint and on 20/07/2014 again they sent a representative to take the phone.
This is the kind of customer satisfaction Samsung is giving and this type o[censored]nsatisfactory and pethatic services service center is providing.
Please dont purchase samsung S5, rather i would sugges buy i-phone or micromax but not samsung