Samsung India — Ac not working

Address:	500076
Website:	www.samsung.com/in/info/emailsupport.html

Dear sir,

Warm greetings... My name is mr ramakanth gupta from hyderabad. Have bought a 1.5 ton ac from bajaj electronics, habsiguda hyderabad in april2015. The same has been installed during that time post installation have been repeatedly informing the customer care team and also your central customer care team on the below issues which has not be attended properly inspite of my various requests and various calls to the cutomer care.
In feb2015 to april2016 have almost called customer care team more than 50 times and asked for attending my issue with senior techncian but the technicians who had come there not even bothered to take care about the customer.
1. The ac blades was making a creeking sound.
2. Water seepage from wall unit.
3. Ac was not cooling
4. Compressor was not getting off for almost 45 min even at temp of 27.

Please let me have i done mistake by buying the samsung product i am having all my products are of samsung.
Is it wrong to ask for appropriate service. Even my repeated requests not to close the calls until and unless the problem doesnt get rectify still the call has been closed any my functions are same.

Request you please be sympathetic let us not disturb the customer so much.