[Resolved] Samsung India — amount paid, but product not yet delivered

ca.ekta

from Chennai, Tamil Nadu

Address:

400067

Dear samsung team,

I have always respected samsung as a brand, much above lg, whirlpool, sony or any other brand... I had all appliances of samsung, except refrigerator, for which i had placed order on 15.08.2018; with a promise to deliver it in 2 days..
Now, 8 days have passed, but i have still not got any confirmed delivery date and the same is expected to reach me at least 15 days from the date of placing order and tht too is not confirmed..

I am really tired of following up and am pissed off completely.

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Oct 23, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

Whirlpool India Customer Care

from Delhi, Delhi

Dear Customer,

Kindly contact with the concerned Brand regarding your above mentioned concern.

Regards,
Whirlpool Support.

Ram Binay Pandit

from Udhampur, Jammu and Kashmir

I have mobile phone samsung J2 2018 and bought from kapurthala (punjab) on 17 Aug 2018. this mobile heated and also at the time of charging more heated. I request you for solve my mobile problem.

Whirlpool India Customer Care's response, Aug 24, 2018

Dear Ram,

Kindly contact with the concerned Brand regarding your above mentioned concern.

Regards,
Whirlpool Support.