Samsung India — Awful service support | |||||
I have bought a samsung ac and this is my first product in samsung. Its over 3days yet no support contacted for installation. I have called a toll free number and requested for ac installation. Its now more over 48 hrs still not yet received any calls from technical engineer. I am totally fed-up with this samsung. Dear all please don't go for samsung (Home appliance) rather that move for lg or whirlpool their services are really awesome if we registered a request through toll free the responses from technician are (Lg - 1-2 hrs) (Whirlpool - max 2hrs). Samsung this is ridiculous even am ready to return your fresh packed and sealed product which i was bought 3 days before because of your poor response. Was this information helpful? | |||||
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Samsung India customer support has been notified about the posted complaint. | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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