Samsung India Complaints & Reviews

After waiting for one month for receiving a handset, I had to pay Rs 4490 of which I had a bill of only Rs 2487.50!!! It happened at a service centre in Siliguri. The company should be careful or it might prove to be detrimental to its hard-earned goodwill in the Indian market. Being a tiny consumer of yours, I just inform you. Refer to the Bill No [protected], SR Electronics. Delivered the handset on 5/6/17 after one month....

Dear sir
I has gone to samsung
Mobile's service center which is under the name of bada service center in church road, where local mobile parts are being sold in the name of samsung, in the higher prices from the market, i also cover the mobile in 1000 and glass, whose market price is only rs 150. He has not even billed his bill. You are unaware that legal action should be initiated against such a gorillaist as soon as possible.br...

It's so disheartening and I'm fed up now with Samsung, I had purchased a s4 when it had launched and I had immense problems with the phone getting hot. I had ensured not to get another Samsung till now, since the customer service rep ensured this phone had a 10/10 rating. However after 4 days the phone had a problem with the mic, which they exchanged, now the new piece has a major issue with the heating, it gets really hot, and a few pixil...

At the time of purchase dealer assured that rs 5000 will be back(given) by company and glass is unbreakable and after 2 months I did not get back my 5000 and glass was broken and now dealer is saying we are help less therefore I am filing this complaints that
1 give me rs 5000 as was promised by dealer
2 replace this phone with new phone
Dr M.K.Kulshreshtha...

I got a Samsung s8 and I am facing battery issues. The phone needs to be charged 2-3 times to make it through a day.I sent the phone to Samsung Service center and they kept it for 3 days and gave it back without acknowledging any problem. its not fair for a customer to pay 58, 000 and get this kinda service, will definitely think to buy a Samsung phone again!!!...

This is regarding my previous complaints reference no. [protected], [protected], [protected] and [protected], i am really aggrieved by the deplorable behavior of your staff replaced one of the parts of my refrigerator against my wish. The repairing person who visited on 14th may, 2017 on my house did nothing. He called his supervisor (As addressed by the repairing person), while my son received a call from the shop from where i bought this faulty...

This is u. Pushpanathan from cuddalore dist. Tamilnadu. I have galaxy j7 prime. I using this phone from few months. I saw the loudspeaker issue here. Then i submitted my phone to samsung customer care cuddalore. When i submit my phone care person said.. We'll provide ur phone in 2 days.. But it's just crossed 10 days.. Still now care persons saying "wait for two days.. Wait for two days.. Wait for two days.." it's...

I had bought a samsung galaxy s7 edge in 11th feb 2017 and availed a offer of 10% cashback.
Its been more than 90 now i have still not received the cashback. When i called the bank they told me to contact the samsung customer care, when i contacted the samsung they told me to contact the bank again.
Its feels like i am in a soap serial known as "office office".
Request you to please look into this and get it resolved...

My refreigirator model sr-32emb is not working from today morning, there is no cooling and water is flowing from the refregirator. Today moring by 10.13 i made a complaint over customer care by tool free phone number. The person attended the phone had not provided me whether they are sending the service machanic. Since we both o[censored]s used to attend our mines in the morning and return by only 7pm and hence i am available todayiwanted some of...

Dear sir/madam,
I have purchase samsung split air conditioner on 24/03/2013 and there is a issue on compressor that is not working properly. I have complaint it and compressor is changed on 10/05/2017 under warranty but after changing compressor air conditioner is not cooling properly i. E very poor cooling. Again we compaint it on 13/05/17
Complaint id-[protected]
1. Engineer will visit they clean with water on 16/05/2017br...

Dear team
I have submitted my samsung phone for repair in warranty period on 3 june 2017 at your samsung care office d-1 sec-3 noida
I have regularly called your noida office but every time your executive provide me different date for my set ok.
As per your engineer phone delivered date is 7-june but till date my set is not ok.
Today i have called to your office no [protected] and your executive tell me your phone...

I am facing some major problems in my phone i bought it before 2 months (21 march-2017) only and paid 36900 rs. Now suddenly don't know what happen screen is totally blank i am not able to see anything. Today[protected] this problem starts,

I hope samsung team will understand that the amount is not small amount and they will help me to resolve the issue.

(Screen is totally blank)
I am not able to on/off...

I have pre booked my samsung galaxy s8 and bought it on 2nd may 2017 the offer was free wireless charger whoever books before 3rd may there were plenty of advertisements for that.. I have booked the samsung galaxy s8 from samsung store transcell systems jayanagar bangalore mobile number [protected] and [protected]... I have checked with the samsung store for the details of wireless charger free offer given to samsung store..

...

I purchased a refrigerator in sept 2016. I told to dealer at next day of purchasing.
He complaint to company in oct 2016. Company sent a mechanic and he did a temporary action (Jugad). But problem is as well as previous. It has problem about door and door fitting. Pleas help me. I am facing problem since 8 months. I want my payback in spite of *jugad*....

I purchased a samsung double door refrigerator in sept 2016. On next day of purchasing i told to dealer about defects of this refrigerator. It has problems with door and door fitting. After all he complaint to company in oct 2016.
A machenic sent by company and he did a temporary action (Jugad). But now problems are as well as previous. I am facing problem since 8 months. Please help me i want my payback in spite of repairing....

Today i received a call from a number claiming that my jio number has won a lucky draw of samsung j7 at a discounted price of inr 4000. I was suspicious about the offer. They asked my address my father's name and colour of the handset. I asked a confirmation mail which he provided [protected]@samsung.com. The email address was unresolved. This raised more suspicion. The number from which i received the call is [protected]. It requires to be stopped...

Below are the email i wrote to the ceo office nothing worked yet.

I have dropped a lot of emails and have been chasing the support team daily in regards to the repair (Gas leakage) of my refrigerator, could you please get it fixed asap, i am facing a lot of problem without my refrigerator.
Please get this closed by today.

Refrigerator (Purchased on 11-may-2016, model number - samsung/591 liters/rs554nrua1j/tl...

Dear sir/madam,
I purchased mobile samsung s6 edge two year back in may/june 2014. My imei no is [protected]. Few months back my charging jack was not working and i got it changed from samsung service centre. Since then it is not getting network in 2g and 3g and only catch network in 4g, that's too in selective location. I went to many service centre, but they failed to get it repaired. I am really disappointed with reputed brand...

Such a bad experience with samsung services. Samsung commits assured quality. I rate samsung quality parameter in minus out of 10. I purchased mobile named j7-2016 on 28/jan/2017. I m facing internet ant network issues since the day i purchased the device (Manufacturing defect).. I approached samsung service centre plenty of times located in janakpuri, new delhi, but no support from there.. They had submitted my mobile with complaint no....

Hello, 2 weeks back we got a call from one person who acted as a representative of samsung and made a deal telling the smart phone samsung galaxy j7 model which actually costed 16k would give us for 4k, we were curious to know the address so that we can take action and hence ordered it, but to our shock the package came in a post and it has address as rk shopping wala, new delhi beside some sweet shop, and it didnot even have any contact...