Samsung India Complaints & Reviews

Dear sir,
I am Mr. Jeewan from chandigarh i have two samsung mobile in the name of myself jeewan & Sita ram, samsung model no.SCH-s269 & SGH-X430MSAIND. I had submitted both mobile at service station at sector-41 on dt.23/08/08 vide work order no.[protected] (display Problem) & the other work Order No.[protected] on dt.18/08/08(Dead) & expected date of handset return is after two weeks. When we visited to service...

I purchased a Samsung SGH F480(Touchwiz Mobile). I wanted to add my contacts in groups. I am unable to do the same. There is a icon given for group, but there is no option to add group. I dont understand how this big bug is left in such a latest handset.
I have also checked for the same with Samsung customer care personell but they were also unable to get the problem solved out.
This procedure of repetative mails and calling...

Dear Sir,
We have bought Samsung Refrigerator (Model RT31M-0230) 1.2 years back. We have registered a complain(Ref# [protected] ) on 17th September 2008 to samsung's authorised dealer of Mangalore regarding non-cooling of the refrigerator.
After 2 days of time Engineer from the service centre gave a visit and informed that there are two parts required for the repairing and will be done immedietly. But later though we have...

I gave my microwave for repair in the samsung service center in chennai . The problem was with the Timer control knob. They charged me for Rs.4000 to repair. But they didn't do anything, the microwave is not working completely after repairing. The condition of the microwave is became worst after repairing .The cooking control knob and the timer knob is not working.I don't know what they have changed in my microwave. They are not...

i have samsung MWO madel no.CE2933G/XTL, sr no.00057ZBNA01212X purchased on 2003 Jan 01. Recently it stopped working i called up the service center and gave the MWO for repairs. After repeated enquiry i was told that the perticular PCB for this model is not being manufactured any more now. Therefor they will not be able to repair the MWO, so buy a new model. i am realy very much disheartened by the attitude the after sale service...

Dear Sir, i Nihal Singh, R/o 713/11 NH-4, Faridabad (Haryana) Mobl. No. [protected], i was purchased Air Condition of Sumsung Model No. 182KA from M/s Electronic Traders, 2&3, Shiv Mandir, Market No.5, NIT Faridabad-121001. This Air Condition is not working last 15 days i have logged the complaint on dated 09.08.2008 at Sumsung Complaint Center telephone No. 30308282 and they have issue me a complaint no. [protected], but till date they...

Dear sir,

i have a samsung mp3 player which is a gift to me
from my friend's brother in low. It's model is "yp-u3zp".

But now im facinng some problem in my player.
When i put this in USB port on my computer, it showing some message on its display (ie:logval=0x[protected], i cant switch on it and my computer doesn't detect this.

when i went to our nearest...

We Have Puchased Samsung AC Split in a bulk. 1of them are not working
from last 15 days. We have Informed many times to our nearest service center Gwalior (MP)
.But necessary action has not been taken by the Samsung service center.This is a subject of Regrete....

October 7, 2008

G.Gowtham
Sivasakthi Illam
3/22A, Periyar Road
Ramapuram
Chennai – 600 089

Head Customer Service Centre
Samsung

Sir,
Sub: Negligence of breach of trust by Samsung Service
*****
It will be more apt to address myself as a victim of Samsung rather than a customer of Samsung.

It all began with my purchase...

huge water leakage from the refrigetator after many repairs and reminders to the service centre...

I purchased a Samsung C170 mobile in May'08. The mobile stopped working in July 08 as is was not taking charge. The Service centre takes more than 15 days to fix the problem. So people should think twice before buying a Samsung Mobile. After 20 days the company says that it would take 10 days more. Work Order No. is 7260 dated 30-07-08 at Samsung Perfect Care Services at Faridabad.
People should think twice before buying a Samsung...

This is sowjanya, I have purchased a Samsung mobile SGH M610 on 3rd Aug 2008 from Sangeeta mobiles, Himayat nagar, Hyderabad and my mobile display has broken as it was fell down. I have contacted Samsung customer care at Ameerpet branch, Hyderabad on 23rd Aug 2008 and they informed me that SGH-M610 display is out-of-stock at that particular branch till date and said that they will raise purchase order for it. I visited customer center after...

Would you please help me against the fradulant act of M/S Samsung Electronics India Pvt Ltd. The Samsung Customer Care call centre Daily makes a reply "the engineer will reach today", when calling against Complaint no [protected]. dt 26.09.2008. It is now the 11th day to lodge my complaint for an under warranty replacement of Samsung Monitor 16 inches TFT.
The monitor is totally out of service and not working at all.The above...

I bought a Color T.V. from Next Retail Shop, Sector-31, Gurgaon on 24-Aug-08.. Since first day it was a deffective set. The problem was remote stops working after sometimes. Even after continously registering complaints to customer support Telephone Numbers, sevaral emails and personal calls to Service Engineers of Samsung problm is not being attended.Now it is more than 45 days and problem is still pending. I have very bitter experince with...

Dear Sir,

I bought a Samsung MAX handset from a eIT-Mart, Nashik on 05/05/2008 within 2 week my mobile gives me a problem with Camara. When i want to capture images the mobile goes hang. sometimes it takes very long time to load the camara, after that it gives a message "No Sensor" at that time i am unable to capture our precious moments for what purpose i purchased the handset.

I go to the dealer...

Samsung monitor SyncMaster 632NW 16" inch TFT,

Sub:[protected]Under warranty claim for replacement against manufacturing defect.Complaint no [protected]. dt 26.09.2008

It is the 10th day to lodge my complaint wherein my complaint remains unsolved.A Samsung monitor carrying a breakage line was fradulantly sold to me by the authorised dealers of M/S Samsung India Electronics.It was sold to me by M/S...

Dear Sir,

I have purchased samsung mobile model = sgh-e250d on 26/01/08 from mittal electronics(authorised dealer) from pathankot(punjab) vide invoice no- 1171.
On august'08 the handset starts with following problems such hanging, auto on-off, keypad not functioning etc.
I registered complaints with local samsung service centre at pathankot with following above complaints to concern person mr saini. After...

PURCHASE THE SAID MOBILE ON[protected] FROM M/S SATYA SALES ADDRESS- 131, INDUSTRIAL AREA PHASE-1 CHANDIGARH PH[protected] TIN NO-[protected]

SAID MOBILE IS NOT WORKING PROPERLY SINCE THE DT OF PURCHASE AS IT DISCONNECTS WHILE TALKING AND THERE IS LOT OF DISTURBANCE WHILE INCOMING OR OUTGOING CALLS.
iHAVE VISIT YOUR PATIALA (PUNJAB) SAMSUNG SERVICE CENTRE ON[protected] BUT STILL THE SAME PROBLEM PERSISTS AND NOW I AM...

21'' SAMSUNG CO. T.V. purchase from JAGOTA ELECTRONIC, MODEL TOWN in 2000 [model other perticulars feeded in their computer ]
On 12.sep.2008, we complained in their customer care center ph. no.[protected] for some minor colour problem [to avoid major fault] under complaint no- [protected]...
They send their executive Mr. Santosh Jha, he tell us call me in my cell no.[protected] when colour problem arises after switched...

The company do not pay attention to the customer complaint. I Logded my first complain on 2/6/8 with the local service centre. The said that some part under warranty is to be changed. It will be attended in a day or two. On 19/6/8 i lodged the complain with their helpline system. Since I have lodged 26 complains but no body has attended the problem. I intend to go to consumer forum....