Samsung India — Refrigerator

Address:

Sri Ganganagar, Rajasthan, 335051

I register a complaint on 6th May 2016 & they told engineer will visit before 8pm on 7th may & price is 343rs. On 7th May morning engineer call & asked rs 400 & then we told customer care told for rs 343, then he was fighting & refused to come. then again we lock complaint on Samsung customer & (Sanjana from customer care ) told they will send again our request to service center. Now finally same service engineer call again at 4pm & fighting for money. Now again we call customer care might Anand this time & again he told he will forward complaint to service center & also provided service center contact number. Now we call service center they told ok we will take 343 rs & 200 rs for transportation.

Now again we call customer care this time Krishna is there & he told no transportation charges to be provided as it is include in 343rs. Now after to much discussion, i tae service center also on conference. Any both of them fighiting & saying to each other about 200rs. As per customer care no 200 rs to be given as per condition decided by suamsung customer care & service center.

After too much discussion customer care agreed to pat 200rs more... unable to understand ...what is this???

Customer Care: [protected]

Complaint No. :- [protected]