[Resolved] Samsung India — Samsung mobile | |||||
I bought a samsung s7 edge on 5th of july 2016. The phone stopped working on the 15th of july 2016 and there were also certain issues with the screen. I sent the phone to service centre on the same date. Since it had been only 10 days post i bought the phone i had constantly speaking with the customer care and service centre for replacement of my phone. However, there was no support from the company's end to solve my problem. I got the repaired phone on july 23rd and the same night i again had troubles with the phone. There was a lot of flickering on the screen of the phone. I am very dissatisfied with the products and services of samsung and should advise all that no one should waste their money on any of the products of samsung. I have now asked for a refund of the entire money i had paid for the phone and also appropriate compensation. U am waiting for company's revert on the same. Regards, Apoorva neral Legal manager' icici bank limited Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Even 1 star is more. The rating should be in the negitive.
Reply
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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