[Resolved]  Samsung India — Samsung Mobile slow charging problem.

Address:

Nalbari, Assam, 781338

I have a purchased a samsung j5 2016 mobile last year in 2016, and my mobile started creating problem within 6 months of buying and that I asked the company for a replacement but they didn't provided the replacement and asked me to visit the nearest service centre in my place. Though that problem was solved but now again a new problem has shown up. Now my samsung mobile is charging very slow and it takes whole day to charge from 30 - 100 %.After having the problem i have gone through many sites and i have seen that many samsung users were having this problem since years but samsung have done nothing to solve this issue, looks like samsung is now concentrating on quantity not quality because they know they have no competitors in the market after nokia has gone.
Now, I request samsung to look into this matter seriously, if samsung mobiles is having charging problems then why company doesn't comes up with a solution. And also i want to tell samsung that the services provided by samsung service centers is not good at all, they make you wait for months to solve the problem because they didn't know the causes of the problems and ends up with messing up with customer's product.Looking for a positive response.

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