[Resolved]  Samsung India — use name samsung name brand sell fake product mobile j5 instead of power bank

Address:

New Delhi, Delhi, 110041

I am manoj panchpor phaltan., i have received call at 09 nov 17 9:30am mo no.[protected]. You are lucky customer our samsung company you win samsung j5 mobile just rs.4000.00 and free samsung 25000mah powerbank. I am say yes i am interested because brand of samsung to buy i am say sent describe info mobile company sent my whats up no from mo no. [protected] at 10.20 am samsung mobile information display 5.2 inch 1.8 ghz quad core processor 13+13 frunt+back 3gb ram 32gb internal 3000mhz battery android 7.0o. S 4g phone and sent photo white. And message to full address i am sent full address. Maine unse pucha ki product original hoga na koi fake nhi na aaj kal log fake product bechate hai. Unhone kaha original hoga us per likha hoga aur sahi product bhejane ki jimmedari hamari. Aur kaha aapka order book ho gaya hai. Aapko kal address confirm ke liye call ayega.
Aur dusare din call karake address confirm kiya aur job ke bare main pucha. Aur confirm huwa order kaha. Phir 17 nov 17 ko 01:08 pm ko mo no [protected] is no postal parcel no ez[protected]in messege aaya. 18 nov 17ko mo [protected] se call aaya priya namak madaam ka 10:11 am ko kaha ki jaldi parcel lelo main dopehar jane wali hu aisa kaha. Usi no se 10:54 am, 11:15, aur 11:47 am parcel liya kya comfirm ke liye phone aaya maine mere bhai ko bheja par use der lagane ke baad phir muje mo [protected] 11:52am liya ya nahi mere ko mere bhai no leke use bhi phone aaya. Phir 12:14 pm phone aaya nhi uthaya to dusara mo no.[protected] isase call aaya us call ki bajase maine paise dekar parcel liya call chaku hi tha unhone kholane ke liye kaha khola aur dekha to usame koi mobile nhi tha usame sirf power bank thi wo bhi second hand usape address shree sai baba sansthan nihal vihar, nangloi, new delhi-110041, delhi, india tha maine unse kaha sirf power bank aya hai to phone par jo priya namak madam thi unone main department main puchake batati hu aaise bataya. Phir maine jis no phone aaye the no [protected] call kiya wo switch off tha. Aur jisase priya namak mamdam phone aaya wo no.[protected] 5-6 baar call kiya to uthakar sirf 1hour baad call karake order details deti hu aaisa kaha. 1 hour ke baad bhi aaisehi bataya gaya. Phir maine 2:40pm phone kiya to bhi muje 1 hour ke baad cal karata hu. Usake baad abhi tak konsa answer nhi. Isase ye pata chalata he ki unone fake product bechakar consumer ko phasaya hai i will complaint against all.
Pl see this case sumsung company because our brand name use such persons. I have evidence call records such persons. Pl legal action such persons for company reputation
Please resolve help to consumer care.
Manoj panchpor
[protected]
(Special reporter news paper)