Samsung Mobile — Money debit from account , order failed till samsung not refund money,

Address:	https://www.samsung.com/
Website:	www.samsung.com

Dear sir
i am a new customer of samsung
on 8 october I planned to purchase samsung m52 smartphone from samsung website and chose to pay through the icici credit card, the payment was made and transaction was successful Money was debited from my account but no order confirmation nor any order id has been given, this deeply concerns me and doubtful about the money i have lost.

Tried the tollfree numbers to enquire about this, but the registered voice asks for the order-id which is not available in my case.
today 19 october 8 30 pm i again call samsung customer care, customer care say my order incomplete show my order id[protected]

my register mobile no [protected],
on 8/10/21 i try to purchase SAMSUNG M52 MOBILE

on 8 october total 21, 872.66 amount block from my credit card .
and . EMI charge 1, 716.66 + 42.65 + 236.95 debit from my account, on 12 october, i attach bank statement . kindly refund my amount, i not got order id, so i not want mobile,

i got many tickit no but problem not solve
tikit no 29276705
tickit no 28323609
another tickit no 28421022
ANOTHER TICKIT NO [protected]

Subhendu Mitra
[protected]