Samsung — Poor product quality //Washing machine

I brought a front loading washing machine for my parents 3 years ago. Although it was hardly used it developed some noise and when complained with Samsung their Engineers identified this as a common problem with the washing machine.

The shaft and drum are corroded because of the detergents and it will be replaced with a cost of Rs.8000. The machine is meant to use detergent and Samsung has developed a product which will get damage by the detergents itself.

Innovative way of looting money from customers. I am using a LG washing machine for the past 6 years which have not developed single snag till date.

They have bubble technology and blah blah technology and they are building the product with cheap materials.

Really disappointed with the product quality.