[Resolved]  Samsung Refrigerator — spare parts provision

Address:

New Delhi, Delhi

Dear sir i have samsung refrigerator double door 165 ltr model no RT26M serial no 0460 .two parts of the freez are broken and those are 1- vegetable slide cover, 2- bottle guard respectively. i had approached the company help line for prcurement of these items, the company send engineer to see the broken items. he noted the part nos and told me to provide these items within two days. after two days the engineer informed me that the desired items are not available in company and suggest me to get these items from local market DARYAGANG. i am unable to find the shop from where i could get these items.kindly let me know that is it not the responsibility of the company to provide the broken parts. Due to this the freez is not working properly. i will be very thanksful to you if you please provide the abovementioned items for my refrigerator. looking forward for kind help. MAHARAJ SINGH NEGI 184 D, PKT - E, GTB ENCLAVE, DELHI -110093, MOBILE NO - [protected], EMAIL - [protected]@rediffmail.com