Shop It Today India Pvt. Ltd. — Cheating in the name of promotional offer

Address:

110092

I am Amit Ku. Mohapatra living in Karanjia, Mayurbhanj Odisha. I often use online services for shopping. On 29th Sept I get call from 65250318 and Mr. Rohit informed me Company has been giving promotional offer for popularizing the Brand and I have selected for any electronics items in just 12.5% of the rate and gave a variety of products to select. I have selected 40 inch Samsung LED TV. He asked for my detailed address by WhatsApp (mobile no. [protected]). He massaged me my customer ID SIT0E002A and asked for deposit of Amount of Rs.6025/- in the A/c of Shop It Today No. [protected], State Bank of India. In the very next day I have contacted Customer Care by No. Posted in website of the company [protected] asked about the authenticity and got reply that Mr. Rohit is working in the company as the customer relation officer and I can deposit the amount if it is asked to deposit in the name of the company (Shop it Today India Pvt. Ltd.). I am deposited the asked amount Rs.6025/- in the company's (Shop It Today India Pvt. Ltd.) State Bank of India A/c No. [protected], on date 29.09.2015. After deposit Mr. Rahul from your company informed me that the amount has been well received and after due verification of some facts by senior person the TV will be despatched to on next day at about 2.30 PM. On the next day about 11 AM Mr. Vinod introducing himself as customer care executive informed me that I have been chosen as best 10 customer and awarded Gold coins worth of 5 Lakhs for which I have to pay Rs. 25000/- as VAT. If I wish to take it by cash I have to deposit 90000/- towards tax. When I denied for this offer he informed me that I may loose the 1st offer and given me 3 days time to deposit. Meanwhile I informed twice to the Customer Care through mail to know some more about the offer. On 1 October I got phone from Ms. Anjali introducing her as customer care executive asked me about my enquiry. On briefing about the matter she informed me that it is the valid offer. I asked for a written mail but as she denied I requested refund of my deposited amount. on 3rd October Mr. Vinod called me and asked about the fund transfer. I said it it is not possible on my part to deposit the amount. He replied that he will wait till 12 Noon of 5th October for the offer, if I have not deposited the said amount the refund of paid amount will be processed for which I have to made a request letter. On 5th October I have requested for refund of my paid amount. On 9th October 2015 I have received a parcel from DTDC courier service without name of the sender. On opening of the parcel there is a set of Belt, Space, Wallet & Wrist watch with a invoice vide No. 567 Shop It today stating worth of the product is Rs.7299/- and amount received including CST/VAT Rs.6025/- after discount of Rs.1274/-, vide order No. OPS1/151007/927 dated 07.10.2015, 12:29:54. I have surprised to see the product which I have not ordered. It is matter of concern that I have requested for refund of my money which I have deposited for LED TV under promotional offer but received this product without my knowledge and consent. I have cheated by the company by sending worthless products. Please take it seriously and take appropriate steps for refund of my deposited amount. I would like to request further to take appropriate measure to check online shopping agencies making such frauds. All promotional offers should be executed under supervision of appropriate authorities. With regards Amit