ShopClues.com Complaints & Reviews

I have received a defective product first day and i want to return it. Its order number is[protected]Yu yureka note 4g).


Pehle din hi product defective nikla aur ab shopclues wale mujhe bol rahe hain ki main service centere dikhaun ab aap hi bataiye koyi apna brand new phone kaise khulwa sakta hai ya so plz i request to you plz refund my money plz nahin to mujhe consumer court jana parega my moble no is [protected]...

I have received the product it is defective, old & used. I agree this is a unbox product but according to shopclues term and condition unboxed products are new and only seal opened products but i received old & used product. How should i visit the service center, if the product is already used by someone else. My product condition is very poor. I am unhappy with shopclues.com. So please resolve my concern urgently.
Kindly arrange the...

I am not happy this product

And

This quality

You will take this product

And

Refund my money

You will return this product

4 days to go you not return this product

I complained it

Please return this product quick

And

Quick refund my money

www.shopcluse.com/help...

Sony vravia kdl-40r55c 40 inches tv vide order id 94871750 through shopclues.com on 08/07/2016 and the product was delivered on 10/08/2016 but wrong product was derlivered, hence i intimated the company about it and and asked for replacement. They denied the replacement stating that the rate of the said product has increased. However, i told to refund my money. They first told that the money will refunded after the receipt to the product...

My name is tanay gupta & i have ordered a product on shopclues.com app, which is emergency torch with rechargeable, it's total cost is 148 including shipping charges, but when i received it, it is a manufacture problem, it's not working & not able to charge, so i simply open app file a return request, but after 2 days shopclues mailed me & close my return request, what happened?? Shopclues never trust his customers, when i call to seller,...

Dear sir,
I booked a haier washing machine 58-020-r on 12 august. Order was confirmed through sms and expected delivery from 18- 21 august said by you. Since than i did not receive any information from you about my order.
This is happened second time. I think i should stop shopping from you.
My order number is 96881915. Also tracking saying the product in transit.
Reply soon. I have to buy the product from...

I have ordered one mini tablet. They have delivered me defective mini tablet & this tablet is not supported with keyboard. Usb & not getting charged.
I have talked to customer care many times but no one have come to return this product. On site it was mentioned that it has 7 usb port & 4 gb storage but it has only 1 usb & 1 gb storage. Pls. Help me

Rajendra jain...

Dear sir, i have ordered online no. 96775670 fir 5 pcs hard coat induction cookware set which is found one of the big vessels handle broken and the quality of the product is very poor so i don't like this products supplied hence i would like to reject and return this cookware set back. The products seen in online may be similar but its not worth using it. Hence request you to do the needful.

Regards

Deepak pawaskarbr...

As per our order no 97075556, we received our product genius nicer dicer vegetable chopper at correct time, but when we open the product we saw that the chopper box is crack from one side .so, i request you to please solve our problem as early as possible.

please replace our product on urgent basis, already we attached the box broken photo....

I ordered a Car Cover for Maruti Ertiga online on Shopclues (Order[protected] on July 20 2016 by paying Rs .708. I got the covers on 29th July.
Since I had my car at my hometown I couldn't try it out immediately, though when I opened the package & found the item without damage. Since I thought the item description said the item is specifically made for Ertiga Car, I thought it will fit the car.
When I tried the item on Aug 16,...

Simple case of wrong colour product received.

I ordered for a copper based basin as shown in this link:

http://www.shopclues.com/snb-decorative-table-top-round-shape-wash-basin-62.html...⇄

What i received was a brown tone based basin which does not match any of my furniture.

I requested the shopclues team to collect and refund the amount but they are saying that the description...

I have order this product but on receipt it was totally damaged. I immediately inform this on phone to customer care and also on email. I expected that after providing the details they will arrange for reverse pickup. I requested them to send the amount to my saving account. After two days i received the mail from them asking for the same information again. Again second time i share the same information with photos. But instead of resolving...

Shopclues website is a big scam. This is my second order in the last few months. They list refrigerators and televisions at a very low price. Once you buy the item, they would pass time for a week or so in the name of procuring the product and eventually they state that the product is not available. They would send you an email that they were not able to procure the product.. So they will finally let you know that the product is cancelled...

Mene tablet order kiya ta o muje defective tablet deliver mila. Last 15 din se daily customer care call krti hu koi wo log b bevkoof bnate hain. Or return b nhi kr rhe na replace kr rhe. Plz muje btaye iske liye kya karu. Jb b cc me call krti hu 1/2 hr. Or usse b jada bs hold pe rkhke call kat dete hain. 15 din se yehi ho rha. Plz help me. Kya krna chaiye muje. Wo bolte hain service center pe jaiye waha change hoga tablet or jitne b address...

I ordered 6d storage cabinet (Order#[protected] from shopclues.com on 31st july 2016. As per mail, expected delivery was around 8 aug.

On 11th august i got mail and sms that ordered item is delivered but i did not receive it.

I mailed them on 11th august and then called them several times. On first 3 calls they said to wait for 48 hrs, they are checking for delivery proof from their delivery partner, but i did...

I have order no[protected] xolo q600 37v 2000mah battery 13 jun 2016, 03:39 pm this protect is duplicate or i have order 2000 mah but sand 1800 mah this product complaint for comp but not response for refund my money 399 indian rupees i have talk to customer care for two times but not response for my q and action my q customer care has told me we try our best to get back to you within 2 working days.
He is told me for two times but...

I am sanjay yadav and i parchase windows 8.1 pro @6950. So i have 2 dvd
Of windows but they do not send product
Key and they give me a time of two days means 48 hours but the shopclues.com member not send product key yet. So, kindlly provide me product key.
I m bussiness men my all work is stoped
By this slow working of shopclues.com
Thank you...

I had placed return request for mobile on 25th june they done reverse pickup till now no update called several times and even for mails no response.
order no:61159873
Number: [protected]
product purchased: nokia130
return id: 2920218

Their customer service team will tell 48 hours will resolve since one month same script they are using. Pathetic service sincere advise dont ever purchase from shopclues....

I am pissed off, from your staff like Gaurav and other executive.
I don't understand what sort of employees ShopClues hire and what sort of training you provide them.
Gaurav is a senior or I must say team leader of help desk executives down the line and he don't understand simple written English, he can argue on unnecessary logics and don't listen to the customer . Again between this issue he use to call me once in the day or...

Date of incident 19/8/2016
Phone [protected]
Owner prachi singh
Odered date 11/8/16
The size of the footwear is big and i request the company to provide a small size.
Of footwear which is {6}
Product price — rs 728 only
Weight — o.5kg
Description of good — authentic vogue pink suede leather wedges

Address — g-20 staff colony mnnit allahabad...