ShopClues.com Complaints & Reviews

We placed an order for HP combo cartridge (HP21/22) in June. Shopclues delivered a single color (HP22) cartridge. They agreed to my return request and refund my money. But since then, I have been chasing them their courier does not come to pick up the goods OR they randomly close the return request without picking up the good. They have not refunded my money till date and I am stuck with a product that I never ordered....

Hindi-
16 sep ko jb maine shoping krte time pin coad dala to delivery show kr raha tha 1 oct tk pr aaj mera order bina mujhko address bdlne ka moka diye hi cancel kr diya or refund bhi 1 week k baad bol rhe hain...ye glat hai agar delivery nhi hai to ye order final hone se pehle dekhna chahiye...ye costomer k saath dhokha hai.
order[protected]
product- xiaomi note 3 16gb...

I have purchased Onoda i 455 mobile from shopclues dated 10.09.2016. (Ref:[protected]Invoice 17117/3.09.16) I have COD received 10.09.16 this mobile .
Complaint : Onida i455 - Battery standing time is very low and automatically swtich this mobile and Back Metal cover not fitted with mobile. So I request to shopclues return this mobile immediately replaced or refund to me....

I have bought motog mobile from shopclues. they have send me defective mobile which is not even getting started.
when I asked about refund or replace they are just extending time to resolve my issue. now it has been more than 15 days and they have asked me to visit service centre to fix issue.
I have not even used that mobile so why should I visit service centre.
this is real cheat. they simply send defective product...

I am placing this complaint on a friend's request on his behalf. Quoting him

"I bought an Intex Aqua Power Plus Smart Phone from Shopclues on July 28 2016. The phone that came was faulty and I applied online to return the item. After multiple times calling the company where every time I called they had a different answer to my query stating they can't take return as per policy, even when I had raised a return request over their...

I have ordered axe singature and truly black deo combo pack but i received two lower value nd quality deo.i will lock this complain at custmore hepl desk in short time.this fake service and custmore money and waste the time for online shopping.pls do need full help and i want justify from online shop nd shopper.
i am not satisfy with shopclues online service.
my order no[protected]...

I ordered light blue but received dark blue then registered complaint refund got approved also but still not received refund I have already sent mail 4_5 times to shopclus but no reply from them spock to their executive on customer care twice but no response please help me to get my money back shopclus don't have any toll free no so it's expensive to call everyone on their paid customer care no...

I purchased a nokia 5233 phone from shopclues.com believing their advertisement for 71% discount on that product is true. I paid the bill to the delivery guy and shocked when i unpacked the parcel, where i found an old and refurbished phone.
I called the company customer care and they registered my complaint and issued registration number. Provided return registration number also which was not processed. When i called them again they...

Dear sir
I hsve purchases bathroom Cabinet by paying Rs.1039 and i want to change the Colour when i spoke to the person who had send me he said its long process and shop clues person will not return the amount and they will ask u to send the item and u have to keep on following them . so request you to change the Colour of my Bathroom Cabinet and send me the Coffe colour which you are showing on the Screen...

I have ordered in www.shopclues.com on 6th september and cancelled my order with order id : 98408730 on 7th september. Since I paid in online while ordering, I got message that amount is refunded to account with reference id : 75105176253000564992889 on september 9th but still amount is not credited to my account.Let me know when amount will be credited....

Hi,
I ordered for the tulsi powder from shopclues by my mobile app but i didnt recieve the product and call also but got the message that delivered successfully and also by mail the same thing saying that it is delivered successfully, kindly help to get my order deliver or my money back and please let me konw why this happened.

Order no:98503832
Product name : kinkars herbal tulsi powder 400grms...

Yes shopclues are cheaters ! i ordered xxl size for a kurti and they delivered small sized one (delivered on 11th sept, 16) . i complained for the replacement or refund and they assured me that they will contact me back within 2 days but alas ! i feel like crying because my my money is precious to me...they are seemingly not interested in helping me out . so cheap ! please don't shop here ! my order no was 98475053 yellow regular kurti for...

Sir when I placed order
Item was in stock and merchant also ready for shipping on my address
Now what happened ?
Again I paid you instantly and you r refunding my money what about you used money for days ?
If item is non deliverables by your merchant why you show on your site and take disadvantage of customer ?
My order no is 98050878
Reg mobile no is [protected]
You are mis behaving with...

Placed order on 30/8 & suppose to receive on 6/9 on 8/9 recd sms order delayed by 2-3 days on10/9 recd email order delivered but didn't receive Made many calls to company & email company says order delivered I paid more than 200Rs fr calls Complaint No 232841 Nobody attending to complaint I want delivery of product & refund of phone calls

MELROY...

This shopclues website is fake, showing product is available but later on after cancelling order just by giving excuse that product is not available. Shopclues doesn't respect time and commitment. Its high time shopclues check their customer service..I ordered sofa on website, its says 1 item left, afterwards website says its not available and promised to arrange from another merchant and asked me to wait. I waited and in last website just...

Sir, i have placed an order of nokia 225 mobile on aug 27th..i have paid the cash and waiting for the product..but i dint get the product. After a long enquiry with ur executives daily they used to say that they have handedover to expressbees courier..daily same reply..15 days completed after a long followup i have received a msg that the item cant be delivered to ur address and hence we will refund the money..what the hell they are talking....

Two days back i received samsung champ android charger in ur online shopping zone while i received and it not working condition .
My Order no #98269281
courier
I have received and after piug in its given sound an do'not working and my mobile galaxy j 7 is burst so plz as soon as possible the replace it . May in future how we can orderand belif shopcles.
Now days shopcles getting good will from socity but this...

I ordered two product from Shop clues. The one external hard disc and the power bank on 11/08/2016. The first order has been successfully couriered through Blue-dart and the product also received by me but the second order Livtel 1008 power bank was couriered through professional OKL but that has been delivered in wrong address and handed over to the wrong person. Even after an en-number of mails and phone calls also these people are not...

On 4/4/2016 order[protected] Lenovo k3 note from 1st month phone was defective so went to lenovo care center but refuse to take as invoice not recived by shop clues. so phoned to shop clues so they gave number of value cart first time value cart refuse to take complent after i call to shop clues they told me if value cart not respone we will refund you.next day value cart phone came & give me pune value cart number .I went their but they refuse...

I had booked the PurePlay Mens Dark Grey and Black Perx NS Tracksuit along with Order No[protected] ON 03-09.16 but till date not delivered my product at my home and already I had contact to customer card of shopclues and from there reply me that not trace the courier record and said me that wait for 2 working days but till now not response from shopclues ...

So request you please solve my problem as soon as possible...
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