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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023

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Refund not process yet

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ShopClues.com reviews & complaints page 149

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Address: New Delhi, Delhi, 333001

Website: Shopclues.com

We have ordered an product but they haven't refunded it .We are so mentally disturbed for this.When we field the application for the refund of the product after 4 months they said that you have to send your products by your own and for this we have you spent 500 rupees and they said that they will only provide 300 rupees for this they also said that we will replace your product and then again send it to us then we will able to refund it so...

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Address: Lucknow, Uttar Pradesh, 226020

Website: ShopClues.com

I purchased a cellphone one plus one cellphone order no. 94750665 worth rs.12077 from shopclues.com which i received on 15/7/16 which was defective and second hand and we were not told that it is second hand. Its battery was not working properly and after few days cellphone was dead and not getting open. We went to nearest service center they said cellphone is not registered under our name. We called several times for money back we hardly...

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Address: Kollam, Kerala, 691008

Website: www.shopclues.com

My order id : 96962584, electrolux 7 kg washing machine,
I had ordered this machine on 12 th of august 2016, as per shopclues it was about to reach between 19th and 23rd august, till now i dnt receive the product... Also the fedex shipping label has been created. With awb:[protected].. The product has underwent quality check and it was despatched on 13th august says shopclues. It was mentioned on shopclues site... But the product...

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Address: 122001

Website: Shopclues.com

My name is Abhishek Arora and I purchased a product from Shopclues.com online on 18th Aug'16. The courier guy came at my home and wanted me to write my ID number on a paper that he was carrying. I refused to do that because Shopclues did not mention this anywhere in the whole shopping experience. Also there is a potential probability of misuse of this information.
I called Customer care the same day and checked with them about this,...

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Address: Gurgaon, Haryana, 122 001

Hi Team,

I have ordered Sonybravia KDL-40R55C TV, order received on 22nd of july, due to no brightness and clarity not satisfied with the product so returned request on 31st of July. After that 6 emails and 7 times called to return the goods. No one was taking care. Today lady received the call and finally approved the return request but telling that cannot refund the amount only replacement. But my attached message box will...

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Address: 842004

Website: www.shopclues. com

My order no #97401521 for i kall 1 8 dual sim multimedia phone which we have got on 24/8/2016 we paid rupees 592 and mobile not work properly so i want to change my mobile phone my name ravi ranjan yadav address purani zeromile bihar 842004 so I lastely want to tell you that I want to change my mobile thanks to shopclues sorry for any mistakes in above line written by me...

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Address: Online Purchase

Website: www.shopclues.com

Respected Sir,
I placed an order at Shopclues on[protected] & paid the amount on the same day. Afterwards they sent me message that my order is cancelled & going to refund my amount by 4-8-2016. Here are the details of my order which is sent by Shopclues:
95066971
Order
11 Jul 2016, 08:16 PM
Order Date
Returned & Refund Credited
Status
Your Order, being undelivered, has been returned...

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Address: 400078

Website: shopclues

Ordered Men Women Couple's T-Shirt and found that the quality of both the T-Shirts are not up appropriate. It is transparent, material is too thin. I wanted to get it returned, logged a return request immediately but even after continuous follow ups for 4 weeks nobody came and picked up the product from me. Also gave them warning through call and mails that I am going to write the same concern to consumer court. But still no reply from them....

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Address: Sonbhadra, Uttar Pradesh, 324005

Website: ShopcluesCom

I ordered 20000mah power bank. And got 30000mah PowerBank.
And I received product on 23rd July 11:30am and after 2hrs I received a mail that product's delivery has been canceled.
Now since then I am trying to return the product and there is no response.
My order no. Is[protected].
They just we we will revert you back in 48hrs.but no 1 calls and this has happened nearly7-8times...

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Address: 495001

Website: Shopclues.com

I received a power bank which i ordered but it is not working in any phone. I tried with many phones. And powerbank is not being chaging also. I had ordered two qtys of power bank but due to this problem i didnt recieve second one. Powerbank was made of slanzer 2600 mah model-szp l101b shopclues order no 97150956. After receiving this product i m totally against online shopping.
Plz help me to get à working piece of power bank....

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Address: 400076

Website: Shopcluse

I ordered on 16 august now it's been so many dayz when its going to come at my place I got that it will on 23 but it didn't come that also plzzz do something I need my order plzzz reply soon becoz. I thought it will come soon I need it urgently plzzz am tracking my order but am not understanding any plzzz reply me soon for order help me out n give NY order as soon as possible...

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Address: Ahmedabad, Gujarat, 382443

World's worst service award given to shopcluse... I order a product on 10 and today is 25 and they don't have any answers... And they also can't track our order... Other sites are take max to max 5 to 6 working day but hear after 15 day there is not available any information about my product... My order id and product information is as follows...
Order[protected]Lifeline manual 4 in 1 treadmill dlx model (Stepper, twister, push ups,...

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Address: Gurgaon, Haryana, 122001,

Website: www.shopclues.com

Product:Surya Crystal 3 Burners Automatic Glass Top Gas Cooktop
Status:Canceled On Customer Request
Order Date:10 Aug 2016
Order Number:96776838
Cancel the Item (10/08/16)

(P. TRINATH RAO)
Ticket No:7594114(Complaint Request)
Customer Comment:refund not received in my bank account. I called customer care in more than two times. but no action this. how much time u take to return my refund.br...

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Address: 248197

1/8/2016
my self pawan kumar srivastava
client-shopclues[protected]
I am received regarding defective material received two time and not return every time say will revert back two days but not received any solution
detail my complaint i am purchase in previous month mobile Onida i455 but recieved defective i am complant log to s.clues but return after one month next i am received replacement mobile but found...

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Address: 400708

Website: www.shopclues.com

Shopclus
This is disgusting. I have placed order 13days ago & shopclus had committed me delivery on 25th Aug.16 and yesterday i.e. on 23rd Aug.16 they sent me SMS & mails saying product is delivered to you & thank you for shopping with us. In actuality I haven't received any product from shopclus. When I reached to customer support system they told me you have to wait for 48hrs.
My order is prepaid & still they are taking it...

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Address: Gurgaon, Haryana, 122 001

Website: www.shopclues.com

Hi team,
I ordered the product on 14 august 2016, estimated delivery time was 21 august 2016. I tried contacting your support many times, but unfortunately they don't have any update.
I tried contacting your courier team, but there customer service is pathetic. They hang up the calls, put the calls on mute.

I ordered the laptop as a rakhi gift for my sister, but i have not received any update from your side related...

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Address: Aligarh, Uttar Pradesh, 202002

Website: Shopclues

There is still no response to my last email communication dated 12/08/2016 in respect of incorrect supply against my order no.96095539 with shopclues.

You had informed me that you forwarded my complaint to shopcluus. But there is no communication from them. As yet.

Please arrange the supply of iball tablet actually ordered and paid by me. Alternatively, as there is consierable delay arrange the refund of amount...

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Address: 411033

I have book two handset & i have reach while time i got one missing product quantity and one handset packing box on write words battery charging not ok few minutes after i call to customer service then customer executive talk me do you complete on on shops clues.com after i complete on shop clues kindly i request to you pls help mi and give mi two handset ok...

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Address: Khordha, Odisha, 751014

Website: ShopClues.com

1. Mobile cover, which has broken before opening of packet. It is not valuable cover. It is only back cover no possible to set up in my mobile. It is against order no.97001861 for rs.428/- (Including all) as samsung j7. Please take it return immediately.
2. I have paid in advance through debit card for rs.199/- for stylish gun lighter against order no.95942741. It has not delivered by your company, but you have sms me it has returned,...

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Address: 520010

Website: ShopClues.com

Hello shopclues support,

Greeting of the day..!!

I'm contacting you regarding my latest order : 97041999

I placed an order for "kids printed round neck cotton t-shirt (Set of 5)" on "sat, aug 13, 2016" with 'order number : 97041999".

My order got delivered on"tue, aug 23, 2016".

I'm very disappointed with the delivery. T-shirts that i received are too small to fit...

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