ShopClues.com Complaints & Reviews

The below mail is received from shopclues. The order was confirmed and payment debited from my account. The order now cancelled for silly reason that the product can not be delivered even within kolkata metro and location is 10kms from kolkata airport. Though cancellation has been done but it will be credited to my a/c after 22 days (06.09.2016), why? If shopclues wants to utilise my money for their own business they need to pay interest....

Bought a charger from this site & they sent me a defective piece.
So i tried filing the return for this order, but despite of my numerous attempts, i couldn't because of their awful return policies that caused delay and epiration of the 10 day return policy.
Tried calling them and they were pretty good at lying and telling me that they couldnt find any return requests and only recieved the review.
I even got a mail and...

I have placed order for asus znfone 2 laser ze550kl 16gb 6 month waranty order no. 96791274 on dated 10th Aug 2016 by COD Shopclues.com. Today on dt. 18.08.2016 after 8 days hv recive a asus znfone 2 laser ze550kl bt he is dammeg i want replace a asus znfone 2 laser ze550kl i call back customer care bt he is no responce so plz replace my asus zenfone and plzzzz call back...

I have placed order for Apple iphone 4s 16 GB 1year waranty order no. 96764011 on dated 9th Aug 2016 by net banking to Shopclues.com. Today on dt. 18.08.2016 after 8 days they cancelled my order with excuse that merchant could not dispatch in time. This is not excuse as they have given because I paid the amount to shopclues not their merchant. Shopclues waste my time as I had purchased back cover.
I want claim for this(For wastage...

I have taken online treadmill have requested for return as product was defective. I have contacted them several time and their has been no action from the online retailer. I want to get refund as product is defective. Please find the communication below.

Conversation detail

Customer support team, aug 16, 11:07 am ist:
Hi team
There are no service center available in the my. Customer received product...

I have ordered of r a pack of 5 led watches on 7/08/2016 order no. 96617348 and it was confirmed through sms that it will be delivered by 18/08/2016. Today it is already 18/08/2016 and the tracking record says that the said consignment is already delivered at the said address, but i have not received it yet. Tracking no. Is [protected]. Nobody has called me yet to deliver the said consignment. I am a regular customer of shopclues. I have purchased...

I ordered fitfly from their jalndhar based seller, i ordered on 6 th august now it 17 th and there is no delivery even the shipment details are wrong, shopclues don't have any answer about it, 3rd class and worst company to deal with, never order from this site, waste of time and money, i contacted the seller fitfly forst 4 calls they don't have any answer than they are pick up my call after two days i called them from diffrent number, and...

I am reaching shopclues customer care team since last 3-4 day i have order 2 bean bags for my nephew and made shipping address of ahmedabad.

Part orders 1 bean bag was delivered at given address and part order was missing and status is showing order completed and both the bean bags are deliverd. When we reach customer care from we support tab since 3-4 day nobody is is bother nor they are reverting or acknowleding for the same.br...

Order no.95216646,
product - 3 compartment stylish lap top bag
date of pur-14/7/16

today just a month past, the lap top bag is received became poorest quality as it is getting torn(soiled) from upper and down side, stiches are started coming out. where in i could not take 3 college books at a time.
requesting your positive response.

IF possible call me on [protected] to enable u to understand...

Hello there, i ordered a sandisk pen drive of 16gb from shopclues.com. As it was not available with the seller, i received a call from shopclues that they will arrange an another pen drive from another seller. And then i received it and it does not work as other pen drives. No files can be stored in 16gb. On the other side there are no details of the product only sandisk written on one side....

The package was received on 30/7/16 at 2:45pm. There was a noticeable damage on one side of the package. Today (1/8/16) at 5:45pm the technician from vk. Engineering (Send by[protected] call centre) visited and unpacked it to install. But the product was completely damaged due to the impact. So unusable. Need return and replacement product with proper wooden packaging. 5 picture is attached for your view. Thanks

Order #...

My order no 96141000. Odar date 30/07/2016, intex it - 881 u 2.1 speakers with usb port code: 90844598 merch ref: aps655. And delevary date 07/08/2016 to delevary. And return your proctuct date 08/08/2016 to clues network pvt new dilhi. Shree maruty courier to sent return parsal date 08/08/2016 and clues network pvt parsal receved date 13/08/2016. Please my many rufund.
My gmail id : [protected]@gmail.com...

Order no[protected]
date of purchase 17 july 2016
i ordered a butterfly wallet from shopclues . it is to be delivered by 22nd july to me but courier company person called me and told me that my area is not covered under their services so i have to collect my item by my own. and due to heavy rainfall in pune i was not able to go to courier company's address and then i mailed to shopclues about this thing too but no reply came from...

I just bought two cartoons of d-link cat6 utp cable. One from local market and another from shopclues online marketing company (Seller/dispatcher-krishna computers, krishna-computers. Shopclues.com, order no. 96045470 on 28 july 2016, delivered on 8 august 2016)

I found too many differences in both of them which are -

(1) the locally bought packaging contains d-link cartoon with d-link 3d hologram and ul certified...

I ordered for car seat cover of ALTO K10 which was delivered on 31.07 and when opened it for fixing it was used and also damaged.
Though packing was very good well stitched in plastic bag.Inside that cover was not in good condition, there was stain and scratches, image attached


I received damaged and used car seat cover from Khushal and requested for return but there is no response from your side...

I order 96669960 for u8 bluetooth smart watch for smart phones - assorted colors from shopcluse on line shopping but when i open my product packing i found my product was damaged.
I need my money back asap

Please help me regarding my returns....

To whom it may concern, I Ashish had ordered Samsung Power Bank 20000mah with 12 months warranty .First Shopclues had cancelled the ordered by sms but it was actually delivered without any warranty card.
The return concern was raised by me from July 21 but till now they wont return the product.
Order No.94871104
Mobile.[protected]
Thanks in Advance...

Respected sir/mam,
I ordered 3 miser grinder from this site on 5th july and my order id is 94619276.
But when the product delivered to my home i saw 2 product was damage. So i send the picture of the product and submit a return request.
But the company didn't satisfy with the picture so again i sent all the picture whatever they required.
Then they approved for return and confirm me on mail.
But after 3days...

Dear team, i had ordered a ac from shopclue wide order num 96099881 dated 29/0/2016. At that time the expected date of delivery was 10/08/2016, but after some days they had changed the edd to 15/08/2016, and till now they had not dispatch my product, now when i am asking for my refund amount, daily they are giving me some excuss, like we are arranging from some other vendor, but now i had already purchase a new ac from some where else, kindly...

I sent you following complaint on 8th August, 2016 to you but no response either from shopclues or from you till now:
ConsumerComplaints.in › ShopClues.com › Shopclues.com — Wrong supply against order no.96095539
Shopclues.com — Wrong supply against order no.96095539
1 Review

Zahir A Khan on Aug 8, 2016
Mark as Resolved?

Dear Sir
This is to inform yoy that on 29th...