ShopClues.com Complaints & Reviews

I had ordered a backpack from shop clues.com order no.[protected]. The specifications they mentioned and the product i got were totally different. I asked for a return and my return no is 2971505. I asked for return of money in my bank account but they granted me with some clues bucks and are now not transferring my money in my bank account. They are fraud and misusing the power given to them and stealing common people's money. I want to lodge...

Dear sir/ma'am,

I have wrote this mail on behalf of services and packing issue o[censored]sed/refurbished product. Yesterday evening i have got your product someone collect this product into my home when i reached my home and i measure this product find some packaging and reused product i have express in details in given below.

1. The product packaging is not same type of company package the product.
2. Product...

I bought a mobile gionee marathon m5 lite order no.92938741 on 9 june 2016. The mobile which was delivered to me was damaged and old, it was earlier sold on amazon.Inside the box i found a bill of the same mobile with same emei no of amazon site. I requested the customer care about the issue ans asked them to refund my money. After several days of suffering i was informed that the merchant has accepted the return but without informing me...

I am trying my luck everywhere to see if i can get a resolution.
I placed order number 94591101 order date: 4 jul 2016, 10:27 pm. For few days it kept on showing as in transit and then courier person called me and asked for address i told him i can reach to a nearby place if he is not able to locate and i he agreed but never came and after few days status showed as delivered. I have lodged complaints both with shopclues as well as...

I had ordered a real madrid jersey 2015-16 with ronaldo printing with order no 95125479 for rs 2888.. The amount was paid via cod..In the ad, the jersey was shown as half sleeve.. But the jersey delivered was full sleeve.. Hence i returned the same vide return no 2982776.. The jersey was picked up on 19/07/2016.. However till date i have not received the refund in my bank account.. I am very worried.. Kindly help urgently.. Regards partha...

My order number is 95528718
I have ordered a mobile in shop clues on 19 july there is too late delivery and i have mailed 2 times but there is no response to me i have hated it so much it is showing that order is delayed but i need it. Its too bad experience from shop clues. Before ordering this i loved this website so much but now it is the waste one. The single delivery problem made me to hate it.
Its ok when they have replied...

Dear sir,
Good evening,

I have received quantum qhm 611 usb powered which ordered by me deal with
You.

All things are ok voice is almost right but when i have received it it's
One part is broken.

I send it's photos of broken side.

Please do it to be needful with me.

Thanks & regards.

Yours customer....

Dear all,


We worst services providing customer support. I ordered asus graphics card, but i receive different product. So i ask for refund my money. But they are taken any steps.

I am dailing contact toll free number but they are not give correct response. They told wait 48 hrs like that. I am trying reguralry but no response.

My details :

My order number : 93133465.br...

Purchased from : www.shopclues.com
Product name : daiwa 42le400 40inch (102cm) led tv full hd - with free installation
Order number: 94790362
Return number: 2988376
Ticket number : 7283575
1. screen of the tv is not working at all. the product was delivered on 18th july, 2016 and i raised return request on that day also 18th july, 2016.

2. on 22nd july, 2016 as per discussion with shopclues...

I am shatish singh
I orders lenovo vibe k4 note from shopclues but the product was wrong
But they say we sended right product but they not talking completely and they cept the phone cost of price is rs - 12899

They says that not our product. i try to talk them but not redy to duscus and they even not taking any action still i am struggleing

I am orders lenovo k4 note whene i received package...

Puchaged on line huawei producte vide purchage order no94707695 but the battery received is found faulty. (Detail of product is hb474284rbchuawei gsm battery). Please replace it....

Shopclues se oder no 94979497se spy camera pen kharida hai jisme video recording nahi ho rahi hai es kharab pen ko change kar sahi pen dilaye...

On 10th july i tried to make an online payment to shopclues for purchasing one item. I tried to make payment from hdfc bank account. The amount got deducted but order was not placed. I contacted shoclues customer care and raised complain but it was not resolved. Transacting bank: hdfc ref no. Of transaction:[protected] date: 10th july, 2016 amount: 458...

Worst services for paid customers by shopclues: my order no: order 95066971 date: 11 jul 2016, 08:16 pm ro service kit exclusive for aquaguard reviva model code: 80991526 rs.2099 is already paid by me online by debit card as product is urgent for me. on 20th i received mail that your order 95066971 has been returned to origin as it could not be delivered to your address & asking me to reorder the same. when i went to reorder it is asking...

Hi,

I am not sure why shop clues customer care is so worst where they cannot resolve any issues either product or courier issue or call back resolution.
Here are the problems where i sorted my self personally to my samsung led tv order number:[protected]Rs 52994):-

1. Delivery address changed asked by me on next day of order placement but no support from shop clues where each customer care guys explain...

I order nokia 2220 phone from ur side
Today i received phone, but are not not working, when i insert sim, phone is not working... And even, which charger am recvd... Its not 2220 charger... Ven am plug in chrging point.. Phone shows headphones sign... Am very disappointed...
... 2marow or may b day aftr 2marow
I ll b published press note via newspapers...


Order no[protected]...

I have ordered 4 products on 6th july with order no. 94745376, 94745375, 94745374, 94745372 but received only 1 product[protected]black and red flip flop). i even given the payment at the time of order.

I called customer care on 20th july and complaint and they replied that they will call back in 48 hours. today i received a mail that they have sent all the products and will share courier details in another 7-10 days.
br...

Hi,
My order number: 92308378 and i placed this on 27/5/2016 for the ktech 20kg combo 10-wb home gym. I contacted their email support on 28/5/2016 to cancel the order. I received a reply from them on 31/05/2016 saying that the order was already in transit (Which was not the truth) and they were unable to cancel. So they asked me to refuse the delivery which i did and the tracking has been updated in fedex as"item being returned to...

I have recently brought a i kall mobile for my personal use through my log in id : [protected]@gmail.com. but the phone is dead after 1 hour o[censored]sage. the main issue is that the boot logo stuck. is this is a way to treat a regular customer? can i forward this case to consumer court. maybe i should forward because public should aware about this. try to not recommend shopclues in future....

I bought one nokia mobile on shop clues on april last week of 2016. I returned the product due its poor quality, and received the bill for return. I was informed that i will refunded for the mobile i returned. One week later i recieved a mail, that refund of rs.857 was made via neft to my provided bank account.

But till date i don't receive the refund of rs.857, as i verified with the bank officials. I keep sending mail regarding...