Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 203

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
k selvam
from Kakinada, Andhra Pradesh
Report
Copy

Lacking your courier partner

Address:Hyderabad, Andhra Pradesh, 500003
Website:shopclues

My order No: 77438120 is some reason courier not delivered reason address not clear, in between my order no: 77439803 is delivered same courier you see my order profile I give same address and same mobile number but your courier partner not delivered the above my order ie courier negligence I am living in main area of opp jubilee bus stand, secunderabad. that is not interior area . your message are update in my mobile phone and Email. I many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sindhumn
Report
Copy

Worst service ever!

Address:Bangalore, Karnataka, 560033
Website:www.shopclues.com

I did a great mistake ordering goods from shopclues website. I had ordered two tshirts from shopclues. I was notified that I would receive them on[protected]. I got a call from the courier person. Since I wasn't able to pick the call, I called back thrice exactly after 10 minutes. And I received a message telling, the delivery was not possible because the consignee was not available! I don't understand what's happening. This was the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
midivelly.srinivas
from Mancherial, Andhra Pradesh
Report
Copy

Preethi mixer grinder lavender pro

Address:Adilabad, Andhra Pradesh, 504303
Website:www.shopclues.com

I have Purchased 2 Months back Preethi mixer grinder lavendor pro Order no. 74350078, Code: 80791386 Merch Ref: AI98, the inner shipper damaged & the mixer inner parts are loose. number of times i will ask the replace the product but no response the company please replace the product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udaya Priyan
from Hyderabad, Telangana
Report
Copy

Order product not delivered

Address:Bangalore, Karnataka, 560049
Website:www.shopclues.in

Hiii.. I have order for auto 00786 tyre value cap on 4th dec 2015. Till now i did not receive my order..kindly check on this. Contact me -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu.svu86
from Bengaluru, Karnataka
Report
Copy

Samsung LED 32 inch TV

Address:110061
Website:www.shopclues.com

Hi, I purchased an LED TV from shopclues.com for 14000 INR and find its not an indian based product and no service from samsung india has offered . The product quality is also not good too, so i placed a return order to pick up that product but it took more than a month for me to make the return order approved and spent a lots of money for phone calls to customer care and for sending mails (sent more than 25 mails). Now finally after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411027
Website:www.ShopClues.com

Hi I have place order 18 Nov 2015. last 2 week I call & mail customer care he say order deliver but still we don't have received order . See the attachment for Shopclues.com ORDER INFORMATION page or Courier SHIPPING INFORMATION PPROFSNL-MUM Tracking Number KUR[protected] To track this package goto http://www.tpcindia.com many time I received mail see the mail Dear Sagar, Greetings from ShopClues.com This...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rulez11
from Bengaluru, Karnataka
Report
Copy

Order not received after 35 days

Address:122003
Website:www.shopclues.com

Shopclues order number 75305539 date 10 nov 15. payment done through netbanking order still not received even after 36 days. company giving false commitments and fake reports regarding the order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411045
Website:www.shopclues.com

I have not yet received my order and I have got an email and SMS saying your order has been delivered. The courier guy called me a couple of times and lied that there was no one in my office which cannot be true as my office has 24X7 guards who accept parcels regularly. When I told him that I have received and email and SMS from ShopClues saying your order has been delivered, he said it must be a mistake. I will not order anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sugumarap
from Bengaluru, Karnataka
Report
Copy

Order number : 77455501 total waste second hand product

Address:Gurgaon, Haryana, 122 001
Website:www.shopclues.com

Yesterday 14/12/2015 i received of Crazy Helmet With Isi Mark(440 RS), and the product is crap no other words can be used such a product total crap, its Shopclues or seller fault whocs fault is this no customer will be happy with such product...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
poonamsalunkhe
from Mumbai, Maharashtra
Report
Copy

Shopclues refund

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is was my order number 74877334 i had order this produt in diwali ghar lao contest according to shopclues i will receive cluebucks but i had not recived diwali ghar lao contest plz refund my clkuebucks amount which was offered to me at that time when i had purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kunalsalunkhe23
from Mumbai, Maharashtra
Report
Copy

Shopclues is not refunding my cluebucks of ghar lao diwali contest

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is my order number 74875253 i had ordered power bank of samsung... amount was rs 989...and shopclues has delivered me three powerbank... all powerbank are deffective it is dublicate now shopclues is not giving me ghar lao diwali contest cluebucks... as i m waiting to the reply of shopclues they are not responding plz refund my balance of diwali ghar lao contest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilghagre
from Mumbai, Maharashtra
Report
Copy

Complaint on shopclues not refunding my balance of rs 709

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This was my order number 75249629 product name was dell headphone amount was rs 1181 i had ordered this product in diwali ghar lao contest and 15 days has been passed still shopclues has not refunded my diwali ghar lao contest...I had mailed them many time an d call also... But no response from shopclues... Plz refund my balance of rs 709 in cluebucks form i m waiting to the reply of shopclues...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MANGESHTODANKAR5
from Mumbai, Maharashtra
Report
Copy

Shopclues is not refunding my amount of rs 1050 diwali contest

Address:Mumbai City, Maharashtra, 400030
Website:WWW.SHOPCLUES.COM

This was my order number 75124610 i had ordered this product on fiwali ghar lao contest according from shopclues... If i order above rs 1400 then i will get rs 1050 75% cash back now i had ordered this 15 days has been passed also still shopclues is not refunding my cashback return cluebucks of rs 1050... I m waiting to the reply of shopclues...Plz tell me when u will realse cluebucks of rs 1050......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KISHANSHETTY
from Mumbai, Maharashtra
Report
Copy

Due non availability shopclues has canceled the product

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This was my order number 75123988 shopclues product name was kinston 4gb ddr3 1333 ram shopclues product amount was rs 1087 according to this product i had ordered this product on diwali ghar lao contest they had told i[censored] buy this product then u will get rs 652 cash back in clue bucks form i had waited for this and i had ordered...Many day has been passesd finally seller has canceled the product because due to non availability this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SANTOSHGUPTA6
from Mumbai, Maharashtra
Report
Copy

Shopclues has canceled the product

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is my order number 75123684 product name was shoulder bag of womenof red amount was rs 1584 shopclues has canceled from their site and telling product has been lost it is mistake from shopclues...Offer was aloted to me i had grab it payment had done of rs 1584... And in return i should get rs 1050 product has been lost from shopclues side they had done refund for me... Not replacement mistake happen from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEPESHPATIL66
from Mumbai, Maharashtra
Report
Copy

Shopclues is not refunding my amount of rs 1050

Address:Mumbai City, Maharashtra, 400030
Website:WWW.SHOPCLUES.COM

This is my order number 75124300 i had ordered saimax power saver quantity 6 combo means 12 instrument total amount was rs 1437 in diwali ghar lao contest if i had ordred this i will get rs 1050 cluebucks from shopclues it was in offer diwali ghar lao contest shopclues has not refund my balance of rs 1050 diwali has been passes...Now christmas will come still shopclues is avoiding me plz it is request to consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashokchavan666
from Mumbai, Maharashtra
Report
Copy

Shopclues not giving my money in form of cluebucks as rs 1050

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is my order number 74886363 my product name lg dvd writer my product amount is rs 1492 and amount should recive rs 1050 as diwali ghar lao contest shopclues has not refund my amount yet...Everytime i calling helpline number just keeping call on hold and taking too much time and after worse callis disconnnected due to balance over from me plz refund my balance of rs 1050...I need my money to shop another product... I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RUKSARKHAN
from Mumbai, Maharashtra
Report
Copy

Shopclues is not refunding my cluebucks rs 643

Address:Mumbai City, Maharashtra, 400030
Website:WWW.SHOPCLUES.COM

I had ordered one router on diwali ghar lao contest that time shopclues was telling me i[censored] order this product then u will receive rs 643 product amount was rs 1072 product name was tp link router cluebucks should receive rs 643 and amount has not intiated for cluebucks... Everytime i m checking frustrate from shopclues promise i will never buy from shopclues... I was getting rs 643 that is why i had oordered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SANTOSH KUMTEKAR
from Mumbai, Maharashtra
Report
Copy

Shopclues is not refunding my cluebucks

Address:Mumbai City, Maharashtra, 400030
Website:www.shopclues.com

This is my order number of shopclues 74868839 i had ordered this product on ghar lao diwali contest as per my order i would get cluebucks of rs 709 and my order was rs 1181 and product was dell stereo bluetooth headset plz refund my balance of rs 709...And give me 5 days validity after receiving cluebucks as per the policy of shopclues plz tell shopclues to give me my rs 709 cluebucks more than 1 month passes no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.Q
from Nagpur, Maharashtra
Report
Copy

Cluebucks/ customer services/ no warranty/ faulty packaging

Address:122001
Website:www.shopclues.com

I have multiple complaints against shopclues and i request for strong reaction and compensation. I purchased Skybags strolley for Rs.3, 899 viz order 75038017 on 08 Nov 2015 at 04:05 PM after i found that i will get 1050 cluebucks in Ghar Lao Diwali sale. And when they did not credit them, i wrote multiple emails to them inquiring it.Also since they sent unsigned warranty plus they had packed my strolley without a bubble wrap and directly,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy