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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 202

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Address:274001
Website:shopclues.com

Sir, I have ordered a product from shopclues.com on 2Nov 2015... but I am not satisfy this product..I have ordered jeans, but the size is not perfect... and I want to replace this product... also I had uploaded a return request to shopclues... but till they have not taken any action...while it has passed more than one month... they are not return this product neither refund my money... order number[protected] Return number-2312314...
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Neal7890
from Gurgaon, Haryana
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Less order received order no 77477833

Address:Karnal, Haryana, 132001

Dear all today I received my order of 3 denim set but I received only 2 jeans instead of 3 detail of order are under Name - Ajay Khanna Order no 77477833 Kids pack of 3 Tracking no - [protected] My mobile no [protected]...
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A
Awdhesh jha
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Received broken and damaged products

Address:Thane, Maharashtra, 401504

Dear Sir, I have 1st time purchased product from shop clues. But I am totally unhappy with same. I have receive totally broken & damage LED Bulb .How you can supply like this. ORDER NO. 77908892...
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Lokesh.999
from Mainpuri, Uttar Pradesh
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Cheated in the name of offer..

Address:Gurgaon, Haryana
Website:Shopclues.com

They hv cheated ..First when i contacted regarding the clues buck issue to their customer care agent, they told me that u will not receive d clues bucks fr no proper reason while it clearly showed while ordering tht on order completion u will receive 1050 clues buck(which can be reedemed later)...I called thm 100 times bt they did not add to my account...Suddenly one day they added it to my account and removed after 5 days without informing...
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Pallavi Gargi
from Kolkata, West Bengal
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Broken items

Address:Kamrup Metropolitan, Assam, 781007
Website:www.shopclues.com

I had ordered two numbers of iDeals Premium Aroma Diffuser With Aroma Oil And Tealight (Code: 966506) and received the order today, only to find both the items broken to pieces. I have never had such a terrible experience in my entire history of rigorous online shopping from any other website till date. If they were selling fragile items then they should have known how to pack them as well. Very very disappointing. I need a refund!...
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S
Subhamoy Das
from Darjiling, West Bengal
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Wrong product delivered, replacement denied.

Address:Cooch Behar, West Bengal, 736101
Website:shopclues.com

My norder was for a leather jacket(Order no.[protected] was confirmed by Shopclues on 11/12/2015. I received that on 17/12/2015 through Bluedart courieer. But the product delevered to me was totally different. I messaged to the number given by shopcles and get replied from Shopclues that my order is no longer eligible for return. Now I just want to know what about my money I spent?...
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Z
zakir77
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Defective smartphone

Address:Kolkata, West Bengal, 700135

I bought a smartphone from shopcluse on 12-12-15.i recieved the item it was unsealed and free 8gb memory card not in the box.however when the mobile was starting it was not working properly.it is a defective item.I request to return the item on[protected].and after 4 days later why this return item is decline.when I reviveed the defective item, next day I submit my return request successfully.also the customer care no is invalid....
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Address:Gurgaon, Haryana, 122 001
Website:secure.shopclues.com

I have ordered one Philips At89016 Shaver on 21 Nov 2015, 04:09 PM. I Received the orders on Dec 01, 2015. Then I check the item its was used item. So I have update cancellation request shopclues.com. On Same Day 01 Dec 2015, 06:50 PM. Till now i have not get any response from there. I checked here there website they have updated the status Return Request Closed my email ids : [protected]@gmail.com phone : +91-[protected] Thanks. Sowndhran...
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Pawandeep Singh Kalsi
from Visakhapatnam, Andhra Pradesh
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Quality complaint relating to mouse ordered from shopclues

Address:530013
Website:shopclues.com

We had ordered mouse for computer systems 15 in number from shopclues under the order number 75976041 the same was reported defective at the earliest as the quality was low. we reported to the customer care for the return of the material and cancellation of the order and refund of the amount the same is not complied with. whenever we call the customer support they take a time of 48 hour but take no action we are now helpless with the situation...
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S
sukesh_786
from Mumbai, Maharashtra
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Purchased product still not been delivered.

Address:Mumbai City, Maharashtra, 401101
Website:ShopClues.com

Hi, Using Shopclues website, I have done online shopping for a product on 29th Nov 2015. According to the update from the order details on the website, the product should have been delivered by max 5th Dec 2015. However, I have no clue where the product is. I tried contacting Shopclues but the customer care is a nightmare... Then decided to register complaint on their email ids and every time I email asking about the status...they have...
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K
k selvam
from Kakinada, Andhra Pradesh
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Return-refund

Address:Hyderabad, Andhra Pradesh, 500003
Website:www.shopclues.com

My order ID[protected] by ac blanket double bed order date 06 Dec 2015, delivery by courier 16 Dec2015 1900 Hrs . but the parcel give me ie single size bed blanket in view return or refund at earliest...
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A
anshubhu
from Kolkata, West Bengal
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Product not received but status is shown as delivered

Address:Kolkata, West Bengal, 700098
Website:www.shopclues.com

Order No 77219718 from account of Anshu Bhuwania. I have not received the order but i have got the mail stating the order is delivered. I am very unpleased with the kinda service Shopclues is offering. So, I would like to get my refund for the order....
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D
devendra kumar verma 123
from Surat, Gujarat
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Rejected peice fruit juicer code: 2427938

Address:Ahmedabad, Gujarat, 382470
Website:shopclues

Dear Sir,

I have 1st time purchased product from shop clues. But I am totally unhappy with same.

I have received today (16/12/2015) juicer totally broken & reacted piece.How you can supply like this.

Pl. replace same asap. otherwise I will go in consumer forum.Hi DEVENDRA,

Thank you for shopping at ShopClues.com

Your order 78061791 has been shipped and your tracking...
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K
kommu
from Hyderabad, Telangana
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Damaged gas stove sent by shopclues.com

Address:500013
Website:www.ShopClues.com

Dear Sir / Madam, I was spoken with customer care but they are not taking any response. I Was informed so many times - They had wantedly sent the damaged peace. Sir, why they had sent damaged peace? Actually my neighbor has collected the stove, so i thought it will be conditioned peace only. When i was opened at that time only informed and written mail also. Now i want return the same but they are not taking any response. If...
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P
parveend
from Pune, Maharashtra
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Cheating and fraud in name of independence day sale promotion

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

Shopclues as always is going worst day by day from the time they started as an online selling website. Recently they came up with a foul play with one promotion which they named "100% cashback offer - Independence Day Sale"
1] 100% cashback in form of cluebucks from 11th to 15th Aug 2015
2] Minimum cart value Rs. 690
3] Max. cashback of 1000 cluebucks

I placed and order (Order number[protected]...
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Tanish Agrawal
from Bhopal, Madhya Pradesh
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Sending of stone instead of mobile

Address:462003
Website:shopclues.com

We have ordered a zenfone 2 laser from shopclues.com and they have send us a stone. we have complaint about this to shopclues but they are not responding to us. they are not returning our money back they are delaying it day by day from last 10 days and they promise on their websites to refund the money back to customer we want our money back. shopclues.com is a fraud and fake website...
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Deepesh Meena
from Gwalior, Madhya Pradesh
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Product

Address:Guna, Madhya Pradesh, 473111

I have bought Nokia 130 dual sim mobile on line from Sophocles on 30 march 2015.i got 1 year warranty from manufacture, for which i made contact to my nearby service center in Guna because my mobile is totally dead from last 25 days, but service center Guna refused me to give service as i bought it online. when i contact to my dealer shop clues.com he said to me you give me any written letter nearby service center .but service center...
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Raju Tantubay
from Kolkata, West Bengal
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Not refund my money for sending wrong product

Address:713215
Website:ShopClues.com

On 7/12/2015 i ordered CatBird Women Black Loafer 157.On 12/12/15 i received the product but not the same product which i ordered this was the totally different product from which i ordered.Then i have request for return and refunds my money.On 15/12/15 they approved but not yet refund my money.Today they send me a mail that my area is not serviceable for courier pick up.But all the courier company came my address and delivered the product.Even...
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Address:560001
Website:SHOPCLUES.com

Booked two pieces of the headset but EMPTY BOX received and I am regularly mailing them and contacting them to rectify this mistake done by them but they are not responding properly. shopclue is cheating peoples and i request any possible authorities ban that site . i dont mind for the loss that i have had but BAN this cheaters. I can even provide the proof how they cheated....
+3 photos
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K
kuppala chaithu
from Vikarabad, Telangana
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I order denim jeans but they send trigger jeans

Address:Ludhiana, Punjab, 141001
Website:www.shopclus.com

I Order Best Class Denim Jeans In Shop Clues and They Conformed My Order For Denim Jeans As On 9th December 2015 But They Send Trigger Jeans. Please Take My Complaint Into Consideration And Take nesesary Action As Soon As Possible. My Order No Is 77745645 and My Mobile No is [protected]...
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