ShopClues.com — Refund

Sir/Madam,
I ordered a Kaspersky internet security 2015 3 users and 1 year (Id:[protected]on 21 April, 2015 and I paid online an amount of Rs 1100. But instead of the said product I received Kaspersky internet security 2015 1 users and 3 year (Id:[protected] on 29 April, 2015, which cost Rs 750. I didnt accept the product and told the courier agency to return it.However, till this date, I have not received any information about my refund.I registered a complaint but no response so far.
I hope you will look into the matter and inform me as soon as possible.
My email address is :ajeshadoor.[protected]@gmail.com
Phone:[protected]
Thanking You,
Ajesh.S

My order number is 74789251 and it's a Insulated Lunch Box ( with 3 containers and 1 bag) . The amount is( price +shipping ) 129+20=149. i done my payment by debit card.
but I received Wrong Product HIMALAYA HERBALS SOAP on 17th November at 4 p.m through First Flight couriers. The product is totally different type from the product ordered . Now I want to replace the wrong item with the original ordered product or MONEY BACK in my account.
Please, do the needfull . I hope the problem will be solved quickly . Egarly waiting for response from your end.

Prashant Suryavanshi

MY- ORDER ID77736878, first before order i called they said it will be deliver my address but Not cash on delivery so i paid by debit card after two days i got email they dont have service availability so my order is been cancelled by them self even they never ask me to change the address. when i ask if i can give the other address they said they already cancelled the order. and also they refund is been initiated i and it will reflect my account about 23rd or 24th December meanwhile every time i called they only said please wait and when after the waiting time i called they are telling me i am lying and now i have to be send them my bank statement to show them the money never deposited to my account.this is ridicules and now they cant do anything even after i send them the statement they are not telling me how much more time it will take to send my money back also are they going to refund or not? this is question because they are not beveling the problem is from there side they are telling me problem is in my banks so i also contact my bank several time to see if there is problem but my other transaction have no problem at all and also there is no pending transaction from anywhere, but still the Sophocles supervisor saying they did all the procedure and there is no security for the refund, it is question are they going to refund or not. please do something the amount is 6400 .

my order no is 90599482 was received but not in my size so i returned product and requested for refund

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