ShopClues.com — Shopclues cheated me by giving wrong tracking No [protected] for Order 27276983, No proper reply from Shopclues

Address:

Imphal East, Manipur

I ordered a Samsung Galaxy Grand 2 from Shopclues Order No. 27276983. The tracking number is [protected] of Bluedart. The expected delivery date is Fri, 28 Nov 2014. Shopclues reported that it was dispatched on 22nd Nov 2014. When I check in Bluedart website it shows 25 November 2014 instead of 22nd Nov 2014. Pickup Date 25 November 2014 From New Delhi To New Delhi Status In Transit Cod Processing Centre Ii Shipment Out For Delivery 29-Nov-2014 10:57 Actually my shipping address is Imphal, Manipur.I have made the payments not COD. When I contacted Bluedart I was informed that the shipment has been returned to shipper due the reason "No services available over that area". And the tracking number does not belong to me. I have written to Shopclues many times regarding this matter, but, it seems they never read my mail properly. Their reply is "This is with reference to your query regarding order. We regret for the inconvenience caused to you. Based on your query, we would like to inform you that your order is out for delivery to your shipping address and will be delivered to you within 24-48 hours. Please note, you may also track your order on courier website by using the tracking details which you have received against your order." Shopclues has cheated me by giving a wrong shipment No [protected] of Bluedart. It has happened to me before also and I have to wait for about two months. Finally when I wrote to this website www.grahakseva.com I got the refund. For costly items it seems Shopclues never send the order but just cheat customers by giving courier tracking nos which never exist. Please help me in getting the Samsung Galaxy Grand 2 Order No. 27276983 or the refund from Shopclues.