[Resolved]  Shopmantra — Rs 9000 deducted from my sbi credit card account by giving false information

Address:600042

Have sbi credit card, i received a call from this mob no. ([protected]) from master and visa verification department from sbi banglore kadur branch on 09-jan-2016. He introduced himself as rajan and he told me that sbi bank will issue a new master micro chip card on behalf of my existing credit card. So first bank debit the charge of rs.-9000 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating new card. Now i realised that your company is fraud and i want my cash back nor i will ensure that i will file case against your company. Ensure that my money is refunded with in 3 days.
My account details sbi credit [protected]
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Jun 21, 2016
Complaint marked as Resolved 
ShopMantra.in customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
ShopMantra.in Customer Care's response
Hi Sir/Mam
We are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/)
Thanks u
ShopMantra
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    Shastri Nagar Metro Station, Vir Banda Bairagi Marg, Subhadra Colony, New Delhi, Delhi, India
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