[Resolved]  Shopmantra — Sbi phone call fraud for rewards points

Address:

600118

Respected sir i'm pradeesh from kodungaiyur, chennai want to bring it to your kind notice that today 10/10/2015 have received a call from the cell no : [protected], name: ramesh kumar confirming that i am calling on behalf of sbi credit card division from bangalore. You are using our credit card and having maintained a good track record of your credit card and having earned 9000 reward points in your account, on the basis of which our bank has decided to issue one more card i. E, discount card from sbi with the benefit of purchase any items with the discount of 25% for any products for lifetime and they will send some gifts for my reward points of 9000 i. E, reebok shoes, branded shirts/pants to my registered address thru makemy deals courier. For enable this offer he asked me to confirm the particulars which is printed on my existing credit card because on new card the data must be same as printed on your existing credit card, in this way he obtained all particulars from me on phone and the same time have got this first msg,
"one time password for registering on sbicard.com is 875503. This is valid for 72 hrs & one-time use only. Do not share otp with anyone."
And he asked me to confirm the 6 digit number for confirm this offer. When i tried to refuse him by saying that why i should tell you my confidential details he further stated that we are calling from sbi credit card department reward points section.
And the payment of rs.9000 to your sbi credit card is only for tax benefit for your gift items and the same will be refunded by our bank on your next billing cycle with the id # 12886474 for refund purpose.
And further he confirmed that no charges will be debited to your credit card account and no reward points will be redeemed against this transaction.
Immediately i got a message on my phone that transaction of rs.9, 000.00 made on sbi credit card xx8716 at shopmantraa_epaykerela on 10 oct 15. When i object for this transaction he said next due date before one week you will get call from our bank for refund of rs.9000 on your credit card that time you have to confirm this id # 12886474 for reverse the same to your credit card account and you don't need to pay this rs.9000 for your outstanding bill also.
Immediately reported this matter to sbi customer care and they said the transaction has been done with my otp # 854059 and then i told customer care to block my credit card.
And file my complaint against that frauds and they had confirmed that this complaint will be revert to me within 15-20 days. But cash may be not refund as i shared my otp to that frauds.
Kindly help me sir for stopping the payment of rs.9000/- and get my amount reversed on my sbi credit card with 1st 4 digits 5172 and last 4 digits 8716.

Kind regards
Pradeesh