[Resolved] Snapdeal.com — Not accept return product | |||||
Order ID: [protected] Placed on 19 Mar, 2016 Vishu Embroidery Black Georgette Gowns Delivered On: 28 Mar, 2016 the product is not good quality so I return request my area pin 396150 not pickup service area so snapdeal emailed me with full form and I print it and I send it through proffessonal couriour Tracking no. VPI24968 but it returned to me and said Refused At Security Gate your couriour, I called customer care and told about it the person said me that please send this item trough diffrent courior so I sent it through First Flight Couriour Tracking no. G991M0199825. You can also track. but the same thing happened reason is Refused At Security Gate. Snapdeal cheat me a lot, I called customer care several time but the customer executive very respectly told me that your problem will solve in 24 hour. whenever I called after 24 hour same thing said. I trying toreturn from 30 March 2016 to till date 5-5-2016 but not accepting my product. The product is still pending no return no refund Snapdeal is not reliable to purchase. My mobile no. is [protected] Was this information helpful? | |||||
May 24, 2016 Complaint marked as Resolved They followed up regularly and refunded me all payment with courier charges, but taken a lot of time and I request to snapdeal representative that please dont say your problem will solve in 24/48 hour because they can not solve in 24/48 hours, I mean improve to give commitment or seriously take action about complain Snapdeal.com customer support has been notified about the posted complaint. | |||||
 11 Comments | |||||
Comments
Two time couriour charge also gone one time 40 rupees and second time 120 rupees total 160 rupees also gone for returning this product and not done yet.
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Reply
Daily call me from snapdeal to give me hope but there is no solutuion yet, they also promise me to initiate 120 rs in freecharge account there is also 48 hours past but no solutuion and also not picked up my product as per they promise.
Yes snadeal return 120 rs. my couriour charge in freecharge account, now lets see my remaining 40 rs and when they pick up my product.
See my first post compain picture and check this no solution no pickup no return only snapdeal gave me 120rs. only, My complain date is 5th May today is 14th may they always says problem will solve in some time (24 hour) there is no solution in 10 days, I trying this product return from 30th March 2016 to till date.
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trying to return from 1 and half moth passed and agreed to pick up my product they gave me "lollypop" for return,
Now the message is ::
7-Day Easy Returns Policy period has ended. You cannot return / replace your product now.
What the hell
Now the message is ::
7-Day Easy Returns Policy period has ended. You cannot return / replace your product now.
What the hell
One more time snapdeal not accepted my courier which I manually done according to different address given by snapdeal Team And I sent it from DTDC courier Yes I accepting that My courier charge 150 rs. recently and 40 Rs. previous is given in freecharge account. But product is not accepting Now DTDC Tracking No.: a34962300 tracking status is : Shipment Returned due to PARTY NOT RECEIVED.
Now What to Do
Snapdeal is Fraoud or What ???
Totally Mentally disturbed
I want to know why my product is not accept, when snapdeal team sent me email form and I printed it and sent to Gurgaon different address from previous address
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Now What to Do
Snapdeal is Fraoud or What ???
Totally Mentally disturbed
I want to know why my product is not accept, when snapdeal team sent me email form and I printed it and sent to Gurgaon different address from previous address
Dear gulamachchhu achchhu,
Thanks for acknowledgement. If you have any further issues please [protected]@snapdeal.com.
Regards,
Team Snapdeal
Thanks for acknowledgement. If you have any further issues please [protected]@snapdeal.com.
Regards,
Team Snapdeal
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