[Resolved]  Sonata — problem in understanding some functions

In sonata 7949pp04 watch out of the 3 options available at the top the alarm rings only when chime is activated and the chime works only when alarm is activated. Is it a defect or in every watch this is the same plzz help me note:everything works when all 3 are activated?
If there is a defect then i have to return it as soon as possible. I have bought digital watch of sonata for the first time because it appeared to be different but now i am facing problems so please help me to resolve it sonata.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Vanshi,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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