[Resolved] Sonata — sonata sona sitara analog white dial women's watch-nf8073ym01 x000pvflal | |||
Got defective product. I purchased it on 25 april 2018 via amazon, sold by cambium retail pritave ltd. Bhiwandi mhaarashtra. The first time she put on on her wrist, the strap got detached from the dial. Again tired to fix the strap with a sonata shop, they fixed it. Again she wore, within 1 hour again thestrap was detached from the dial. So it was a manufacturing defect. And she could never wear it. Totally waste of money. Snehlata mohit aggarwal [protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve