Standard Chartered Bank — Not letting for a smooth Pre-closure of a personal loan

Address:	560072
Website:	www.scb.com

For the pre-closure of my loan .I Issued two cheques one of Canara Bank and other of HDFC Bank . I repeatedly called every day, mailed every day to check the status and no body provided me any update . So I had to discover myself from HDFC bank that cheque was not honoured because of mismatch in words and numbers. After that I followed up SCB everyday with calls and emails for 20 days . Then was allotted a person to address me. After discussing with the bank person I issued a citibank Online DD, have shared the details of the DD with SCB and since then i am requesting for an update on the Pre-Closure status and still nobody turns up. While requesting for the Pre-Closure Quote itself, I have clearly mentioned that I am not in India and I am not available on official phone number. I have updated my present contact number every time when i have called you, but why you say that you still trying to contact me on my official number(Why are trying to dupe me). I am really frustrated and facing mental distress from one month by calling SCB and mailing you every day. I have decided to take it legally. Let me know your stands on this.