Sun Direct Complaints & Reviews

Why is it every single time I recharge they don't get activated even after refreshing for 24 hours. This is looting. Every single time I have to wait with their lazy online customer service for more than 2 hours. Pathetic.

my customer id : [protected]...

Please add raj network, polimer network, Zee thirai on sun direct.If you don't add above channels, then I changed to other dth operator...

My dth number [protected] but iam recharged by mistake [protected] recharge pls refund my amount sir...

I have payed the sun direct bill through Google pay my money was deducted but recharge was not done....

Hi Sir/Madam,
I recharged my Sun direct account 2 times. 1st time recharge transaction id ([protected]) it's says something went wrong. And I do second time transaction id[protected] recharge the recharge was successful. but amount was deducted 2 times. 1st time recharge takes the amount but it's showing something went wrong and amount also not refunded pls help me to refund for this transaction both transaction using this card...

We have recharged for INR 1194 on 22nd October for plan "Tamil Economy"; after recharge got success payment some of the channels which are received are not displaying. Raised query to sun direct customercare and they are not accepting complaint for providing the free of service instead they ask to pay. They are giving explanation that angle of dish might changed; if that is the case same kind of error should been received for all the channels...

I paid rs.242 today ..but channels are not activated ...channels are blanck without anything get displayed...

Kindly proceed my recharge as soon as possible...

Sir i request you to add zee picchar channels on sun direct....

In sun direct 99TV not available in the list.even inseen many complaints to add 99%TV in Sun direct list.I am requesting Sun direct to add 99%TV immediately.iam eagerly waiting for it....

I recharged my Sun direct account 2 times. 1st time recharge it's says something went wrong. And I do second time recharge the recharge was successful. but amount was deducted 2 times. 1st time recharge takes the amount but it's showing something went wrong and amount also not refunded pls help me....

मेरा नाम राजेश मलिक है मैंने मैंने 8 सितंबर 2022 को सन डायरेक्ट का कनेक्शन लिया था जिसका मेरे से 27 सौ रुपया लिया गया यह पैसा लेने वाला हितेंद्र मलिक है डायरेक्ट नए कनेक्शन की...

Hi support team,

I have recharged my dth on 27th sept 2022, Tuesday around 2:00 pm for monthly plan ₹229.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through UPI. Transaction reference no: 55607286. Your phone call support is not responding. Please refund my payment and confirm me. My registered mob no: [protected]....

Pls look into this even after recharge not working. pls do needfull...

I have done payment of rs-241.98 from my sundirect app via their upi mode through my paytm account.

Amount debited from my bank account, but recharge not done... I contacted paytm they said, recharge is sucessful from their end.
My sundirect id number is [[protected]].
Kindly pls look in to this. So again I recharged rs-241.98 from my sundirect app using debit card that is successful.

Please refund...

Sir i request you to add zee picchar channels on sun direct.

The zee picchar which is launched recently

I add requesting but no-one is responsing properly they just say we will add the channel but nothing is done

Please add the channel as soon as possible

All the dth has taken that channel but only in sun direct it is not available

I request you to add the channel...

On sept2 at 7:39 i accidentally recharged my old smart card id number ([protected]) plss convert it to my new smart card id ( [protected]) plss convert to my new smart card id and the order I'd for recharge is(FMNRBT[protected]...

I have recharged my sun direct with smart card id ([protected])but in tv no channels coming and showing that please call call centre to activate and i called customer care and then he told that you have made an hd recharge but yours one is normal set up box so I ask to convert to normal he agreed and told that it is done and it will be activated within 15 mins to 2hrs time and it's still second day there is no response and in television displaying...

Dear team,
I have install sun direct disk.last 6 month only I have seen 2 channels.no executive supported.so kindly ratify the issues.I’m not satisfied the sun direct til now...

Today morning when i switch on the tv it is showing that please check the cable...like that its shown. After checking all the things I found nothing missing and after that I have done Factory reset and now also it's not working and its showing as in picture.
Please send a technical person at the earliest as possible.

My contact no. - [protected]

Card contact no. - [protected]

Thanks
br...