Sun Direct Complaints & Reviews

In 210 rupees plan I cant see my subscribed channels.like colors, star plus, star gold and many more.I face this problem in 3days.why I face this type of problem? Please solve it...

Transfer/refund recharge made to inactive smartcard
B Devsingh
Oct 16 2021

I have mistakenly recharged to my old inactive sun direct dish smart card [protected] which is now inactive. I am using sundirect hd setup box and I supposed to be recharged to my new connection
Both connection are under my name and I made recharge to my old inactive connection through FreeCharge 0n 16 Oct 2021recharge amount:1298.br...

I have recharged my sun direct dth ( smart card number -[protected]) for tamil economy 199 rs pack for a month on paytm.The amount was deducted but the plan was not activated to my account.Please activate the plan or refund the amount as soon as possible....

I recharged my old SUNDIRECT number. But present I am not using this number . My number [protected]. How to refund my money...

Please focus on my problem...

I have mistakenly recharged to my old inactive sun direct dish smart card (ID: [protected])which is now inactive. I am using sundirect hd setup box and I supposed to be recharged to my new connection (ID: [protected]).
Both connection are under my name and I made recharge to my old inactive connection through gpay, upi TNX I'd:[protected] on jan25, 2022, recharge amount:1298.
Customer care denied transferring my recharge amount...

Hi I have tried to recharge my sun direct account ([protected]) via Amazon pay, it was marked as pending, tried once again with same results, Since today is the last day of the my subscription i have used Sun direct website and finish my transcation. But now the Amazon customer service says even though the transaction is pending, recharge money is already gone to Sun direct and cant be refunded. So technically i ended paying three times for...

Hi,
On Dec15, 2021 recharged from local sun direct dealer. Post recharge few channels are coming which displays blank screen.
When tried to reach sun direct customer care, first of all they speck very rude
and simply telling needs to change setup box, since its older. For getting subscribed packs they why should i change setup box which is working in condition.
as per their business plans or competitors if they...

Hi,
The channels Zee Kerala and Asianet are both displayed blank and no error code and no error code is displayed.
When I contacted Sun direct, the executive tells they have reset the channels and should be available in 2 hours. If these channels are not visible after 2 hours I have to change the set top box.
I don't understand why the set top box has to be changed for a problem for just 2 channels.
Looks like...

Sun direct smart card no. [[protected]] Sujith. Asianet is not viewable in my Set top box. Sun direct customer service representative suggested replacement of Set top box But not yet replaced. Without viewing Asianet I am paying for it( last month recharge also waste). Sun direct is only responsible for it . Otherwise they have to refund the money. Steps may kindly be taken to resolve the problem...

I choose my fta as base pack. In that pack many tamil channels are not coming like channel no 80, 74 likemany tamil channels not. Last time i called customer care they activate the same and told to activate ncf as base pack next time. But there is no option to choose ncf in website and in sun direct app also not coming.
Cdsn no [protected]...

I am karthick.s from Chennai.

I was recharged sun direct via BHIM app ( upi gateway) on 29.12.2021. This transaction completed and deducted amount Rs.599 in my account.

Further I contact sbi Customer care, they told that, this transaction completed successfully and that amount credited to merchant (sun direct) account on the same day.

Also, i contact sun direct Customer care, they told that, this...

I have done 100 recharge on Google pay to my account 18 rupees cut for gst and I added channels this time also cut gst . What happened for customers money its horrible.
My sundirect number [protected]...

I have recharged SUN direct base plan for 1386 rupees through Phone pay, still it’s not yet activated.kindly help to solve this problem...

Sun direct smart card no. [protected] Sivarama Pillai. Asianet is not viewable in my Set top box. Sun direct customer service representative suggested replacement of Set top box But not yet replaced. Without viewing Asianet I am paying for it. Sun direct is only responsible for it . Othervice they have to refund the money. Steps may kindly be taken to resolve the problem...

I have recharged my sun direct DTH 3 days back. Even after that the warning banner message is getting displayed at the bottom of screen. Even clicking on "Exit" is not removing the banner. This is really annoying. Please fix it ASAP.
Smart card No: [protected]...

I am getting searching for single in channel i have tried and waited but their is anything is coming i tryed to connect the customer care but their is no response...

Here is to inform that I have recharged my sun direct account bearing id [protected] on 1/01/2022 but still I dint get any service
Having said that I called the customer care and asked about the status but the customer care executive was very rude and hung up the call while I am talking
I was told that the problem will be resolved in 2 hours once and then 24 hours but it’s been 3 days and there is no proper response instead...

I have received below confirmation from bank on amount deduction, but my sundirect app showed as transaction failed and recharge date hasn't been extended.

A/c has been debited with INR 1554.00 on 01-JAN-2022 at 04:08 and account [protected]@icici has been credited. UPI Ref no.[protected]...

The amount has been debited from my bank but recharge is not done. Please solve the problem or refund the amount to my bank...

Noushad
Malappuram district
Phone. [protected]
Smart card/CDSN No. [protected]...