Sun Direct Complaints & Reviews

I was recharged my sun direct account for 6 month basic tamil plan on 7.33 pm (24 March 2023 ) via Paytm.in this regards amount was debited but recharge failed.my transaction reference number is[protected]
Please refund this amount...

Accidentally I wrongly recharged Bengali pack how to convert Telugu pack
Smart card no. : [protected]...

My is number [protected] am recharge d wrong pack how to repond my mony...

Smart Card Number [protected]

I recharged ₹ 1189 on 9.8.23 (11.33 AM) but due Tech problem it is not credited to my sundth a/c. As per Bank, the amount is gone to Sun Direct Tv pvt ltd (Transaction Ref IGAPGHSYE7)

My dthservice is disconnected since 4 days. Serveral email did. No resolution. Noe I am going to request to the Bank for chargeback.

I am a customer since 16 years and never experienced...

I have subscribed to channel from the alcarte for 6 months. But the channel is not working since the day I have recharged. It is already a month, I have raised a complaint but still the issue is not fixed and the customer informed me they will send a technician but I need to pay the charges.

Why should I pay for the issue with their services. I am able to watch other channels....

Hi support team,

I have recharged my dth on 3rd March 2023 at 01.00 PM, for monthly plan ₹229.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through sun direct official website and paytm upi.
Order id: 60887988
UPI Ref no:[protected]
Your phone call support is not responding. Please refund my payment and confirm...

For sundirect new connection, paid amount of Rs 1999.
Even after 2 days no response about connection.
Need refund on the money.

Regards
V Prabu
[protected]...

For getting new sundirect connection I paid a sum of Rs 1999 even after 2 days no response from sundirect. Tried calling customer care but it is always busy.
Want refund of the money.

Regards
V Prabu
[protected]...

Your staff are very rude, I tell my grievances and they say it's lunch break and then you call u back .. but i am call 6th time in complient.. very worst network & customer care staff...

I've recharged my sun direct with Kannada basic pack on sun Direct app with paytm wallet, when i chose paytm wallet and proceeded to recharge the app showed "something went wrong" and money deducted from my paytm wallet (rs.213) ... But recharge not done...🤬 My registered mobile number: [protected]
STB card number:[protected]...

Hd set top box is giving error message "e162-0 failed to load ifcp image. I have been waiting for more than 6 hours and no response from them after that. Could you help me to resolve this issue ..smart card number:[protected]...

I recharged my Sun direct account 2 times. 1st time recharge rs 259 it's says something went wrong. And I do second time recharge the recharge was successful. but amount was deducted 2 times. 1st time recharge takes the amount but it's showing something went wrong and amount also not refunded so pls refund the amount rs 259=00...

I recharged my Sun direct account 2 times. 1st time recharge rs.259 it's says something went wrong. And I do second time recharge the recharge was successful. but amount was deducted 2 times. 1st time recharge takes the amount but it's showing something went wrong and amount also not refunded pls help me......

Today I had recharged the sundirect plan as earlier the amount has been deducted. But the channels are not coming only kannada channels are coming. So i contacted mu nearest customer care and there was no proper response. They said you cannot pay through mobiles i[censored] have paid we cannot help. Please do refund the money or see to that all the channels as per the plan comes. Our CSDN no is [protected] .
Thank you....

IFCP failed to load image after i switch on the tv....

This thread was updated on Nov 19, 2022
Hi support team,

I have recharged my dth on 6th February 2020, monday evening around 9:03 pm for monthly plan ₹265.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through net banking. Transaction reference no: .[protected] Your phone call support is not responding. Please refund my payment...

I Have subscribe channels amount has debited lot of times but I'm unable to view channels i send mail with profs but no one helped me yet i wan to sue 9n the company for wasting my time and money....

Yesterday i.e.[protected] I have mistakenly recharged the sun direct dth linked to my Father's mobile number 99XXXX4094 which was disconnected last year and not in use as we had changed the DTH to different service provider.

I have reached out to sun direct and they asked to email to customer care which i did on same day with details and requested to help me in refunding the recharge amount of Rs 1620.

Sun direct...

Money has been deducted from my bank account but recharge has not done.
Cdcn no: [protected]...

I have recharged the sun direct today for rupees 741 but without Knowing my brother also recharge for the same amount of rupees 741 so please refund the amount of 741 to original payment mode...